Caliber - Lancaster Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone is always nice to deal with. You are always in contact with the employees about what is going on and what is coming next. I won't go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superior work
Customer Service - 5.0/5.0 -
It's always great working with Caliber Collision. Everyone is so kind and they do superior work. I love the way they keep in touch about the repairs..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciate my van being ready before anticipated date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car and service was amazing
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Honestly, I could not be happier. Absolutely everything about the entire experience was perfect. Out the door my car broke into the six figures so I insisted on nothing but the very best and Caliber Collision certainly delivered.
My Experience - 5.0/5.0 -
Everyone was very kind and thoughtful realizing that the reason you’re there is not for a good reason. The process was explained in detail. Text updates very much appreciated. Work done in a timely manner. Vehicle returned to me nice and clean.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Today my car was repaired and I am very pleased with the result everything was done neatly. The staff is responsible and sincere Mr. Michael always answered all my questions in a timely manner and helped me with all the details of repairing my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome communication and professionalism. We really enjoyed working with Caliber. They went the extra mile to make this a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
exceptional communication
Customer Service - 5.0/5.0 -
they were very good at explaining the process
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were so awesome
Repair Quality - 5.0/5.0 -
Awesome service
Customer Service - 5.0/5.0 -
They were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally professional in the work was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The shop closest to me couldn’t complete the repair right away so they towed my car to another location to complete the repair and towed it back to the location closest to me
My Experience - 5.0/5.0 -
From the time I walked into the shop until the time I picked up my vehicle the team took care of me. I am so grateful for Kim taking me to pick up my rental car. I apologize for forgetting the other gentlemen’s name but they were all so wonderful. The work looks good. They popped the front of my bumper back in, they cleaned my salty rugs. They kept me informed the whole time. I am very blessed to have my repairs done at this shop!!!!
Likely to Recommend - 5.0/5.0 -
I’m telling everyone I know!
Repair Quality - 5.0/5.0 -
They were very helpful and went above and beyond.
Customer Service - 5.0/5.0 -
Kim took me to pick up my car. The gentlemen washed my floor mats and made sure that they put a piece of my front bumper back into place. They kept me well informed about my vehicles progress and were professional!
Returned Clean
My Experience - 5.0/5.0 -
Caliber is very efficient, super friendly and appreciated the updates. Great place. Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and efficient. Would definitely recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone one was very helpful and answered all my questions. They made the process as easy as possible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done quickly and looks beautiful. people were very helpful and friendly
Customer Service - 5.0/5.0 -
helpful people