Caliber - Lancaster Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very efficient and timely when doing my repairs! The damage is gone and the paint job looks amazing
Customer Service - 5.0/5.0 -
Very friendly staff and welcoming in a unexpected situation
Returned Clean
My Experience - 5.0/5.0 -
Kim was so nice and went above and beyond. Great customer service from the whole team!
Likely to Recommend - 5.0/5.0 -
Would absolutely recommend !
Repair Quality - 5.0/5.0 -
Car looks great! You would never know I had an accident.
Customer Service - 5.0/5.0 -
Kim was so informative and helpful throughout the whole process. My car looks great and everyone there was pleasant (which is unheard of nowadays!)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was fast and great, people were awesome.
Customer Service - 5.0/5.0 -
everyone was nice and explained things well
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They repaired my vehicle quicker than the stated estimate, and the repairs look amazing!
Customer Service - 5.0/5.0 -
Even tho I accidentally opted out of text updates, they still did a great job with keeping me updated with progress. Very friendly, informative service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Michael and Kim were both fantastic. The customer service, the quick accommodations, the quick adaptations. The collision work itself was seamless- They made a stressful situation pleasant and I will refer caliber to everyone I know. Thanks guys !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication… Amazing customer service… Would highly recommend them!
Customer Service - 5.0/5.0 -
Everything about my experience was excellent
Returned Clean
My Experience - 5.0/5.0 -
Incredibly professional Care about what they are doing
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The people were incredibly professional and nice. Always felt like they knew exactly what they were doing.
My Experience - 5.0/5.0 -
The staff was super friendly, made the process very easy and not stressful. My car was done ahead of time and it looks amazing. They were very communicative about how the how everything was going. I am very pleased and highly recommend. Thank you to Michael for all his help and I forgot the lady’s name but she also made a difference
Likely to Recommend - 5.0/5.0 -
I was extremely satisfied with everything Communication, punctuality, friendliness service, and the finished product
Repair Quality - 5.0/5.0 -
Everything went great. The communication was great. I was updated consistently about how the process was going. My car was done faster than expected and it looks great.
Customer Service - 5.0/5.0 -
Michael was great thank you!
My Experience - 5.0/5.0 -
Was a pleasant experience. Was a nice job on my truck,it looks nice can't tell there was anything wrong with it . Thank you on a job well done
My Experience - 5.0/5.0 -
Never been in an accident before. Thought dealing with the collision team would be a hassle since the others insurance was paying for it. Instead they thoroughly looked at the truck and made all repairs flawlessly. Could not recommend them enough to anyone who needs work done. Amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The collision shop did an excellent work on my damaged Suburu.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks great. I really appreciate all the prompt updates too
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would highly recommend Caliber. Our service tech Don did a great job fixing the damage. When we got the car back it had been detailed and looked better than when we dropped it off. Everyone there was super helpful including the manager Mike. Caliber will be my go to from now on!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was extremely happy with the great service, updates on progress and final outcome. My vehicle was also detailed and looks beautiful. I highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfying, my car was detailed beautifully and communication impeccable!
Customer Service - 5.0/5.0 -
Very professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Nice job.