Caliber - Lancaster Ny
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Pray Noone has an accident but definitely sending friends and family to Caliber if the situation arises.
Repair Quality - 5.0/5.0 -
Best experience I've ever had with a repair shop. Super friendly and helpful. Manager went above and beyond to make sure I got all I was paying for. I highly recommend. And though I pray to never have another accident, if I do I know where to go! Thanks again to Caliber!!
Customer Service - 5.0/5.0 -
The reps for Caliber are awesome. Super friendly and sympathetic. Helped me out when I needed it most. Offered a place to wait and complimentary drinks. Overall best experience I've had given my unfortunate circumstance.. highly recommend their services!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very pleasant and easy to work with. Keeping in mind that this is Day One with my newly repaired vehicle I am very happy.
Likely to Recommend - 5.0/5.0 -
At this point.
Repair Quality - 5.0/5.0 -
This could change over time.
Customer Service - 5.0/5.0 -
They were excellent and very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super fast and frendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super fast service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kim and all the staff were attentive, polite, informative and patient
My Experience - 5.0/5.0 -
I had a very pleasant experience with caliber collision,the staff was extremely friendly and helpful a class act .I will definitely recommend Caliber collision to my friends and family should they need collision work.
My Experience - 0.0/5.0 -
There is a small nick on the new bumper, right at the top edge. I can send a picture. It's very small but visible. Not gonna bother bringing it back in to fix because I don't want the bother of being without my car until it's redone. Just not happy about this....people were wonderful but I'm surprised the car was given back to me like this
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the excellent repair and customer service. I would highly recommend Caliber to anyone needing body work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was repaired quickly and looked new again when I picked it up. The whole car was cleaned thoroughly inside and out. The people I dealt with couldn’t have been nicer. Great experience all around. Thanks!!
Likely to Recommend - 5.0/5.0 -
Great service and repair
Repair Quality - 5.0/5.0 -
Car honestly looked brand new.
Customer Service - 5.0/5.0 -
Car looked like new when it was done. Even cleaned the inside! Everyone at the shop was super friendly. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing!
Customer Service - 5.0/5.0 -
Staff is incredible! Love Kim and everyone else!
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair, car looks as though it was never damaged. Car was returned cleaner than when it went in!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding customer service with a smile!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job! Ver easy to deal with and good communication keeping me updated
My Experience - 5.0/5.0 -
I was treated so wonderful from the first time I walked in. The gentleman, Brandon kept me very informed on my car progress. He was just amazing. What a fine young man you have working for you. He went above and beyond my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff were friendly, responsive, and genuinely cared about the work they do!