Caliber - Las Vegas - Durango Dr

4.8 (642reviews)
95%
5785 S Durango Dr,  Las Vegas,  NV  89113

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (642)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, seamless repair experiences, and excellent communication throughout the process. Many highlighted the professionalism and friendliness of the entire staff, from front desk to technicians. Repairs were frequently completed ahead of schedule, with vehicles returned looking brand new. Customers appreciated the constant text and call updates keeping them informed every step of the way. A few customers noted areas for improvement, including occasional delays, cleanliness concerns, and minor paint or fitment issues upon pickup, as mentioned directly in their feedback.
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"... process and made everything easy and stress-free. The quality of the repair was outstandingβ€”our vehicle looks as good as new. Really appreciate the professionalism, communication, ..." Read more
"... of quality service and results to their clients. The completed job looks new. I expected some swirls in the paint job but you cannot even tell that the damage was ..." Read more
"Excellent customer service from start to finish. Seamless, smooth process including the connection with Enterprise Rental Car ..." Read more
"... at Caliber has been amazing from the very start, I cant even believe my car is the same one that was damaged! Thank you to everyone who made the process less ..." Read more
"... they deal directly with the insurance adjusters, and the repairs are perfect. On both occasions, the repairs were completed exactly when they said it would be with showroom ..." Read more
"... professional, was kept updated every step of the way. Was done earlier than expected. Job well done and looks great." Read more
"Everyone was so friendly and helpful. They fixed my car in the time frame they quoted as well as the cost quoted. And it looks great!! Thank you!"
"The service was amazing throughout. Kept me updated and was done two weeks early"
"The vehicle was done earlier than expected, and the work on it was top notch."
"My car was in the best hands! The repair was fixed faster than expected which was huge plus."
"... customer service followed through on everything. It kept me updated as progression was being made. Would be happy to refer you to anyone that needs the help." Read more
"... with work done on my car. It looks like new! The constant and complete communication keeping me updated on the progress was really impressive. I highly recommend this place." Read more
"As I mentioned earlier, the customer services were excellent, from the beginning to the end of the whole process. Very friendly, professional, ..." Read more
"Kept us updated during the entire repair process and stayed in contact constantly. Great communication thru the whole repair."

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Returned Clean

My Experience

Very professional from start to finish. Couldn't have asked for better service

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Communication through the entire process was exceptional. Thank you for the excellent workmanship in replacing doors and painting. It looks brand new again!πŸ˜€

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We would recommend them in a heartbeat. Great shop and great people to work with all around..

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Great people and great job repairing the car. Highly recommend for repairs.

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People were great to work with and kept us informed of the repairs.

My Experience

Great repair and customer service

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Great repair and customer service

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They are amazing group and gets your car done in a timely manner

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My Experience

No, the staff at the shop I took my car to has always been very professional and very helpful. Kudos to them.

My Experience

Great experience with Caliber Collision. Jorge maintained great communication from the estimate to final delivery. He laid down the scope of the damage, the options for the repair. Very efficient especially this is an owners expense and no insurance involved, I am very pleased with the outcome and fast turn around. -GMC Yukon XL Denali

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My Experience

Job well done....look like it never happened. Thanks πŸ‘πŸΎ

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Returned Clean

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My Experience

Chris was amazing. A lot of updates on progress of car.

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Returned Clean