Caliber - Las Vegas - Durango Dr

4.8 (589reviews)
96%
5785 S Durango Dr,  Las Vegas,  NV  89113

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (589)

My Experience

Caliber Collision has my car looking brand new again! I genuinely can not tell that it was just wrecked at all. I appreciate the frequent updates, and the great customer service throughout the whole process.

Likely to Recommend

Repair Quality

My vehicle looks brand new again.. like no accident happened.

Customer Service

George was amazing.. great communication from start to end. Kept me updated on my vehicle.

Returned Clean

Likely to Recommend

Repair Quality

They did a fantastic job

Customer Service

They did a fantastic job, great staff especially Chris he is very professional.

Returned Clean

My Experience

I only wish the rental car Travelers offered me had been waiting for me when I dropped off the car for repair.When I finally received via text the reservation # I learned a $100 SecurityDeposit was required, I didn’t have the $

Likely to Recommend

Repair Quality

Disappointed that rental car was not handled by Travelers, which required me to cover $100 Security Deposit which I was unable to cover, and which left me carless for 3-4 days. Contingency of victim’s inability to cover security deposit for car rental is an issue for which Travelers may want to consider assistance.

Customer Service

Except for car rental issue, Caliber was stellar.

Likely to Recommend

i really don't know how great at repairs you are... since my car was totaled out by the insurance, i did not get to experience that. which means i can only recommend that the staff is friendly.

Repair Quality

overall the people were friendly and helpful.the front desk people were wonderful and jorge was great in person. it may not be their fault, but it did take almost a week to get my photos uploaded and to progressive... i know there were alot of them, but that's all time i was spending in a rental car.

Customer Service

they answered every question quickly and in a professional and helpful manner.

Returned Clean

My Experience

Very friendly staff, great communication, and fast turn around.

My Experience

Likely to Recommend

Always

Repair Quality

Immaculate

Customer Service

Absolutely fantastic

My Experience

Very friendly staff, fast service and good communication throughout the time my vehicle was being serviced.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chris did an exceptional and updated me in a timely manner. The exclusive partnership with enterprise was clutch

Likely to Recommend

Repair Quality

Chris was great and updates were sent in a timely manner

Customer Service

Returned Clean

My Experience

Great customer service. Communicated the status of my car with details. There was a miscommunication about picking my car up on a Saturday, I came after hours and the gentleman there still let me get my car. Amazing experience. Thank you.

My Experience

Very professional, was kept updated every step of the way. Was done earlier than expected. Job well done and looks great.

My Experience

Everything was just excellent.

Likely to Recommend

Repair Quality

Excellent job on my driver side mirror and done in one hour.

Customer Service

Excellent people

Returned Clean

My Experience

The staff was very friendly from the receptionist to the service advisor Christopher ....always kept me updated on to when my vehicle would be ready ....you guys did a great job on the repairs...I will highly recommend you guys to my family and Friends

Likely to Recommend

Repair Quality

Customer Service

The staff was very friendly from the moment I walked in...Christopher was great he stayed in touch with me the whole time.....they didn't a great job on my car it was done on time . I will highly recommend you guys to my family and friends

My Experience

We’ve used Caliber in Ca and MV and have always been satisfied with their work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service good communication friendly staff awesome!!!!

Customer Service

Great service friendly and excellent customer service!!!

Returned Clean

Likely to Recommend

Caliber was recommended to me, and I was more than satisfied so will recommended as well

Repair Quality

Everything was as scheduled and came out looking great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Might have some orange peel on paint fonish.

Customer Service

10 +

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional, kind, and quality work

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean