Caliber - Las Vegas - Durango Dr
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This will be a to go place for me and I will recommend it.
Repair Quality - 5.0/5.0 -
Excellent customer service from the moment I walked in to get my estimate. Updates were very good. Work quality excellent.
Customer Service - 5.0/5.0 -
Estimator and receptionist excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very professional with a courteous staff. They repaired my vehicle in a timely matter, and were on top of informing me of a completed date of finish. They took very good care of me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process from start to finish was very easy. I appreciated the customer service I received from the lovely receptionist to my customer representative. I was so impressed, I'm considering about taking my car back to get some minor repairs that I would pay without insurance.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I noticed the side view mirror connector used is different than the one I currently have. It seems to have fins below it whereas the other does not. I also had to relearn my window because I noticed it did not work when I first got in it. Door was fixed and the paint seems good. I was very thankful Chris changed out my battery for me
Customer Service - 4.5/5.0 -
Customer service was great. Chris was a pleasure to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I got into an accident recently, and my car wasn’t drivable. I chose this shop because of all the great reviews and I’m so glad I did! From the moment I walked in, Mandy at the front desk was incredibly sweet, patient, and helpful. She made me feel taken care of right away. Chris, who inspected my car, was so professional and clearly very experienced. He gave me a quote the same day and walked me through every step with kindness and confidence. I’ve never been good with car stuff or dealing with insurance (my dad usually helps me), so I felt a little embarrassed but Chris made everything so easy and made me feel completely comfortable. He even helped me file my claim! I brought in my car on June 17, and it was completely fixed and ready by July 1st—so fast! I was honestly shocked and so happy with the turnaround. The manager was also very kind and professional. You can really tell this shop is family-oriented and full of good people who enjoy working together. I highly recommend bringing your car here. They genuinely care, and it shows in everything they do. Thank you all so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really neat job
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
NY BMW looks amazing! Excellent customer service, thank you Raul! Never had a vehicle repair done ON TIME. Highly recommend Calibers! Thank you again, great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work quality, great customer support. I appreciate your help with arranging the rental car as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed with people at caliber collusion. They kept me informed on progress. I highly recommend caliber to any one.!!!
Likely to Recommend - 5.0/5.0 -
Highly recommend them
Repair Quality - 5.0/5.0 -
They kept me informed through the whole process
Customer Service - 5.0/5.0 -
All of their staff were amazing
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
They good and fast
Repair Quality - 5.0/5.0 -
The personnel was super nice and fast, my repairs were done quickly and my car looks like nothing happened. I'm really happy with the service and end result. Thank you!
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0 -
Chris Hernandez went above and beyond my expectations. I'm very satisfied with Caliber Collision.
Likely to Recommend - 5.0/5.0 -
I already have recommended to family and friends
Repair Quality - 5.0/5.0 -
I was very impressed on the daily status text messages I received!!!
Customer Service - 5.0/5.0 -
Raul was very professional while Mandy would be cheerful and helpful with insurance questions!