Caliber - Las Vegas - Durango Dr

4.8 (589reviews)
96%
5785 S Durango Dr,  Las Vegas,  NV  89113

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (589)

My Experience

Raul and everyone else was very professional and very nice making my experience much easier. They even had my car done a day earlier than they had texted. The only hiccup in my whole experience was how long it took to get the authorization from main insurance between the time they gave me the estimate. American Family told me that by going to Caliber. My authorization would be done very quickly. Instead, it took a week.

My Experience

Caliber did excellent work Raul kept Updates as things progressed Work well with insurance carrier

My Experience

Everything was done on time and very professionally,looks brand new,which it is. Great Job!

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

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Not happy

Repair Quality

Im not happy to u guys to do my car.

Customer Service

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Getting approved for the order to repair and for the release of my vehicle the total time was 2 weeks That's 10 business days

Repair Quality

Customer Service

The only thing Raul had to do was to call and I would have gotten the car two days earlier. According to him nobody was responding to him after 2 days I call and it was taking care right away. Raul was making all kinds of excuses when all he had to do was making a simple phone call

Returned Clean

My Experience

Service was impeccable. I received notification daily on progress. Job completed as suggested on their time line.

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Repair Quality

Customer Service

My Experience

The staff was amazing and respectful! They answered all my questions that I have . & they kept me updated on the process of my car as it was being repair . I will bring my car back to them to be fix if I need to. Max was amazing and a great help

Likely to Recommend

Good service, bad quality paint. The dent repair seems top notch, just not the paint.

Repair Quality

There are paint drips on the door handle area. I contacted the body shop and will need to bring the car back in again to have them fix the issue.

Customer Service

They have been fine to work with, just having to go back again and arrange rides from the shop again while they fix the bad paint job is unsatisfactory and inconvenient.

Likely to Recommend

Definitely would recommend

Repair Quality

They were great very flexible and communicative during this difficult time; thanks again Max!

Customer Service

Great experience with everyone involved

Returned Clean

My Experience

The repair looks awesome. Thank you for a great job and the level of communication exceeded my expectations. The car wash inside and out blew my mind. Mahalo

My Experience

Max did an amazing job!!! The repairs were perfect. The communication from max was excellent. Highly recommend this caliber collision location.

My Experience

Great service and communication

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Repair Quality

Customer Service

My Experience

Courteous, efficient and knowledgeable.

My Experience

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Repair Quality

Lauren was wonderful. She put my mind at ease and delta with Go Auto

Customer Service

Very professional and considerate

Returned Clean

My Experience

Very good work

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Repair Quality

The service was great and the work was excellent! Thank you.

Customer Service