Caliber - Las Vegas - Procyon St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The representatives were very friendly and helpful. My car looked new. They cleaned it inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and delivery was prior to time. Happy with the work
My Experience - 5.0/5.0 -
I am happy for the service, they are very profesional, and friendly, I will refer to my friends this place because, was more the I was expecting, they did a excellent job, Mr Kevin make feel like a member of the family, and the others employee to excellent job I will give all the stars for excellent job, thanks very much for the service.
My Experience - 5.0/5.0 -
Kevin was helpful and efficient with handling my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the excellent customer service and also helping to fix not only my bumper but my turn signal as well.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
In the end the repairs appear to be completed well, however communication from caliber left much to be desired. I dropped my vehicle off on a Monday and was told I would be contacted with an update as soon as it was disassembled. Originally I was told worse case scenario it would be completed the following Monday. I heard nothing from the shop until Thursday morning and they said they were waiting on parts. Thursday afternoon I was told repairs should be completed on Friday before closing. On Friday morning I received my first text saying I would be receiving updates on my repairs. Shortly after I received a text saying my estimated completion date was changed from the following Friday to Monday. Then I received a text saying it would be that day and I received a phone call saying the same thing. That afternoon I called to verify it would be ready and was told it was 50/50. A couple minutes later I was told it was ready and 15 minutes after that I was told they needed to order another bumper and it wouldn’t be ready until at least today. I received a text today saying it was complete but felt I needed to call and verify and was told that they called me and left a voicemail saying it was done which I never received. I appreciate that you didn’t want to give me my vehicle back until it was right but wish the communication was clearer and more regular throughout the process.
Likely to Recommend - 5.0/5.0 -
Yes, this is actually the 2nd time I've used them
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the daily text updates! I appreciate knowing the progress the car is making. Thank you!