Caliber - Lawton

4.8 (833reviews)
97%
7280 NW Sun Blvd,  Lawton,  OK  73505
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In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (833)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professionalism, and outstanding workmanship. Many highlighted the frequent and transparent communication, with regular text and phone updates keeping them informed throughout the repair process. A standout theme across reviews was repairs being completed ahead of schedule, often days or even weeks earlier than originally estimated. Customers appreciated the friendly, courteous, and knowledgeable staff who made stressful situations feel manageable. The quality of repairs was widely celebrated, with many noting their vehicles looked brand new upon return. Some customers noted areas for improvement, including communication consistency, cleanliness of vehicles upon return, and ensuring repairs meet expectations before pickup. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... is an excellent shop! Communication is top notch, workmanship is second to none! I will rate them 99100 because nobody is a 100…" Read more
"... collision place in Lawton, Oklahoma, 10 stars, I would. Everything from customer service to the actual repair on my car in a timely manner. It was done was absolutely ..." Read more
"... inspection, and from service updates through completion, provided an exceptionally professional and pleasant experience. Their open and transparent communication ensured ..." Read more
"... workspace where they do the repairs. This is the best facility, most organized, clean, and professionally staffed! I was thoroughly impressed! I wish I could take ..." Read more
"... console. Welding slag on windows which shop did replace. Manager was very apologetic. He was very concerned and willing to fix it." Read more
"Looks great, finished four days ahead of schedule and was updated throughout the entire process."
"I was impressed by the fact that the job was accomplished three day faster than what was planed for in the quote."
"Repairs got done 9 days early and honestly looks way better than i expected"
"They did amazing. From the start to the finish! They even finished early! I 1010 recommend this company! Keep doing great work and having the best customers ..." Read more
"... very satisfied with the job that was done on my car, it was done in a timely manner, the people were very courteous, they took the time to explain everything that was ..." Read more
"Caliber Collision Center is an excellent shop! Communication is top notch, workmanship is second to none! I will rate them 99100 because nobody is a 100…"
"... bit nicer with customer service and friendliness.. Their communication is bad and that is not even my insurance company. They communicate thru text and its horrible. ..." Read more
"... throughout. Advisors were very knowledgeable and provided details on the process and expectations up front." Read more

My Experience

Great communication throughout the process

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

No time was wasted getting my vehicle into the shop. Parts were ordered and installed at a reasonable rate.

Likely to Recommend

I had no issues, so no reason not to recommend them.

Repair Quality

Repairs appear flawless to me.

Customer Service

Custom service was great. Everyone I interacted with was very friendly and professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire team at Caliber was great! I was informed the entire time of how the repairs on my vehicle progressed, the work was excellent, and I got my vehicle back in a very timely manner! I’d recommend Caliber in Lawton to anyone!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good work guys

Likely to Recommend

Repair Quality

They were great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From day 1, Excellent experience! We were nervous on time frames because of a scheduled trip but they were able to work us in and explained the claims process. We had to file two separate claims but they made it seem effortless! The repair portion also seemed streamlined, communication was great as far as getting estimates out to us and insurance, timeline was given and remained consistent, a minor tweak at the end by a day but it was communicated ahead of time and actually worked out better for us on managing the pick up. Quick and easy pick up process too. He went over both claim repairs pointing out the repairs done to the areas that concerned us most at drop off. I’ll be able to check out the vehicle more thoroughly but a definite 👍 for our experience so far! Definite recommend

My Experience

My Experience

Extremely professional establishment and extremely fast turn around. The work came out fantastic and exceeded my expectations. They maintained contact throughout the entire process and kept me updated from beginning to completion. Every single staff member I came in contact with from the moment I walked in treated me with the upmost respect and professionalism.

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service was kept informed by Dean the whole way!

Likely to Recommend

Repair Quality

Great job, and service was great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Dean was very professional and kept me updated throughout the process. Thank you Caliber for helping us through a difficult situation and providing us guidance and great customer service.

My Experience

Good job!

Likely to Recommend

Repair Quality

Good job

Customer Service

Good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you, to all that had a hand in completing the work on my 24GMC Denali true craftsmanship, definitely right on Five Star rating. I appreciate your diligence.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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