Caliber - Lawton
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very kind and helped me with all my questions and kept me updated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so professional and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone did a great job. Truck looks like new.
Customer Service - 5.0/5.0 -
Customer service was great. They kept me informed of the process. The lady at the front desk was great too. Everyone was super friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks like brand new again thanks to Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Made my truck look just like it did before the hail damage! Great work!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great job 👍👍
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was fixed earlier than expected. All the workers were kind. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Steering wheel greasy. Took longer than originally told and no communication about needing the extension. Texted updates, but only automated updates. Did not give clear details about the repairs. Even the day of final pick up, had to call to find out if it was going to be ready or not, then a text was sent after the call. Heating and cooling on seats now not working correctly. Had no problems with the seats prior to the repairs.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Did not meet the 7-10 day original timeline given for fixing the car.
Customer Service - 2.5/5.0 -
Did not clearly update on repairs as originally promised when dropping off car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When the car was dropped off I made sure they had my correct phone number. I even checked on the assignment form I filled out to be sure it was correct. Fast forward 2 weeks and we get a call from our insurance that Caliber has been trying to reach us since Friday (3 days prior to picking up). Nobody contacted us on the number I verified multiple times. Therefore our insurance had to pay for three unnecessary rental days. The repair work looked fantastic. The office staff needs to do better and take accountability when they mess up.