Caliber - Levittown

My Experience - 5.0/5.0 -

It was extremely easing from the time I stepped into the front door all the way through to picking up my car. Rob went through all the details when I dropped off my Lincoln and set expectations. I was kept up to date with actual phone calls so Rob could explain the progress of my repairs in detail. The last phone call was to tell me they were done. They may it very simple to get your car fixed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Rob was fantastic in explaining the repairs and the timing.

Customer Service - 5.0/5.0 -

Everyone was extremely nice and professional.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have shared with family and friends how pleased I was!

Repair Quality - 5.0/5.0 -

Everything was handled very professionally & with kindness

Customer Service - 5.0/5.0 -

Everyone I spoke/dealt with was extremely helpful!

Returned Clean

My Experience - 5.0/5.0 -

Caliber Collision in Levittown did an amazing job repairing my Jeep. Sarah was wonderful handling the insurance company, and Rob kept us updated throughout the entire process. Professional service and excellent repairs. Highly recommend!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We just got home yesterday. Very nice work

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very friendly people my car looked great when picked up and was kept up to date through the whole process! This is the second time I used Caliber and I chose them again for their excellent service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Caliber did a great job and kept me updated the whole time! They are also friendly and professional team.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great Customer Service. Great work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Not only just the best place to get your car repaired, but they are caring and kept me updated every step of the way Sarah and Rob deserve some sort of award or reward for their outstanding customer service. If I ever get in any future accidents, no matter how much it cost. This will be the place I go to. They literally fix my damaged car in eight days, which is a lot better than some places that I will not mention, like the one place that has palm trees out front(which they took over a month to repair my car). This place isn’t worried about that and all the eye candy out front from my experience. They care about the customer and they do whatever possible to make the customer happy which they have done successfully well. Also, they were super quick and efficient.

My Experience - 5.0/5.0 -

Colleen was excellent with the service, communication , professionalism and kindness she demonstrated. Sarah was helpful and kind as well. I would highly recommend caliber collision on New Falls road in Levittown.

Likely to Recommend - 5.0/5.0 -

It’s a business you hope you don’t need but if you do there’s no other choice but Caliber on New Falls road in Levittown Pa

Repair Quality - 5.0/5.0 -

Colleen has been wonderful to work with. She has kept me informed and has a kind and professional approach.

Customer Service - 5.0/5.0 -

Sarah and Colleen are terrific, efficient and helpful.

Returned Clean

My Experience - 5.0/5.0 -

Colleen and Sarah were extremely attentive and efficient. This is a friendly business dedicated to complete customer satisfaction.

My Experience - 5.0/5.0 -

Loved working with Colleen! I felt like she went above and beyond to make sure my car was fixed to perfection. Everyone at this location was so helpful and friendly. I got live updates as things were happening. Overall great experience, I’ll be a returning customer in the future.

My Experience - 5.0/5.0 -

Whole process was great, quick, and transparent and very well done.

Likely to Recommend - 5.0/5.0 -

Already made a few recommendations to some friends

Repair Quality - 5.0/5.0 -

Everything exceeded my expectations. Service was done quickly and very well

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Love the smooth transition between State Farm and the Collision Center. Also love the status bar on the internet. Saves time.

Likely to Recommend - 5.0/5.0 -

Not my first collision center, but was the smoothest and least painful.

Repair Quality - 5.0/5.0 -

Love the smooth transition.

Customer Service - 5.0/5.0 -

Very polite.

Returned Clean

My Experience - 5.0/5.0 -

I can’t say enough about the Caliber Collision team. From the first time we contacted them, they were accommodating and efficient. Every step of the repair process was explained. Communication was incredible throughout the repair, and they really went above and beyond when our family experienced a medical emergency in the midst of the repair. They are professional, caring, and personable.

Likely to Recommend - 5.0/5.0 -

I wouldn’t go anywhere else!

Repair Quality - 5.0/5.0 -

The Caliber team was incredible from start to finish. Communication was great, the process was seamless, and the employees were kind and informative. They went above and beyond and expectations that we had. I recommend Caliber without hesitation and would not go anywhere else.

Customer Service - 5.0/5.0 -

Incredible! Colleen is extremely professional and kind. I can’t say enough about her.

Returned Clean

My Experience - 5.0/5.0 -

Sarah and Rob we're very nice and professional and provided great customer service.\n Was very happy with the outcome of the repair to my Jeep.\n And the great communication throughout the process of having the work done Who definitely recommend caliber collision to family and friends?Great work !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very satisfied with the work done on my and the great communication was definitely a plus Great customer service Thank you Sarha and Rob pleasant experience .

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Always recommend our local shop to friends and family.

Repair Quality - 5.0/5.0 -

Caliber always goes above and beyond when repairing our cars. Great communication and always set expectations from the start.

Customer Service - 5.0/5.0 -

Great communication from start to finish.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great experience, done on time and everything was explained in detail. Job well done and my car looks great. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Second time using Caliber! Staff is awesome!! I wasn’t able to pick my car up and they delivered it to me! Thank you

Likely to Recommend - 5.0/5.0 -

This is the second time using Caliber. Excellent staff, very helpful and kept us informed.

Repair Quality - 5.0/5.0 -

Car looks great!

Customer Service - 5.0/5.0

Returned Clean