Caliber - Lexington Ky

4.8 (3,626reviews)
94%
1425 Jingle Bell Ln,  Lexington,  KY  40509

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,626)

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Send people there all the time .

Repair Quality

Great to with Tanya . Very personable and kept me Informed during the process.

Customer Service

Tanya was great. The customer service at the counter was nice , very people friendly .

Returned Clean

My Experience

Terry and Heather were great at explaining the repair process and keeping us informed on the status of our vehicle. Was recommended this shop by USAA and I’m glad.

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My Experience

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Excellent, convenient, quick work!

Customer Service

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Great Job would recommend to my friends

Customer Service

Great communication with everyone involved

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Returned Clean

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I was extremely satisfied with my experience! I was so stressed out when my car had been hit and was dreading the process of getting it repaired, but to my surprise—Terry, Noah and Heather made the process super stress free and made the experience seamless! I am super impressed by their performance and kindness. Everyone I came into contact with was delightful. Thank you all for your help!

Repair Quality

I was extremely satisfied with my experience! I was so stressed out when my car had been hit and was dreading the process of getting it repaired, but to my surprise—Terry, Noah and Heather made the process super stress free and made the experience seamless! I am super impressed by their performance and kindness. Everyone I came into contact with was delightful. Thank you all for your help!

Customer Service

I was extremely satisfied with my experience! I was so stressed out when my car had been hit and was dreading the process of getting it repaired, but to my surprise—Terry, Noah and Heather made the process super stress free and made the experience seamless! I am super impressed by their performance and kindness. Everyone I came into contact with was delightful. Thank you all for your help!

My Experience

I can’t say enough good things about this team! Having a brand-new vehicle damaged in a parking lot while I wasn’t there was extremely disappointing and frustrating. From the moment I brought it in, though, the team went above and beyond to take care of me and my vehicle. The finished work was absolutely outstanding. They made my vehicle look brand new again, and you would never know anything had ever happened to it. The quality of the repair, attention to detail, and customer service were all exceptional. I truly can’t thank everyone enough for the care they put into my vehicle. I would absolutely recommend this team to anyone needing collision repair. Five stars all the way!

Likely to Recommend

Repair Quality

I can’t say enough good things about this team! Having a brand-new vehicle damaged in a parking lot while I wasn’t there was extremely disappointing and frustrating. From the moment I brought it in, though, the team went above and beyond to take care of me and my vehicle. The finished work was absolutely outstanding. They made my vehicle look brand new again, and you would never know anything had ever happened to it. The quality of the repair, attention to detail, and customer service were all exceptional. I truly can’t thank everyone enough for the care they put into my vehicle. I would absolutely recommend this team to anyone needing collision repair. Five stars all the way!

Customer Service

Returned Clean

My Experience

You did a wonderful job job. I’m very pleased. If I have to have any more work done I’m coming to you.

Likely to Recommend

You did a great job. I will recommend you Tony friends. The work looks great

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Customer Service

10 You did a great job. If I need anything else done on my vehicle I will come to you. Pi will recommend your company to my friend other need work done. Thanks

My Experience

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Perfect

Customer Service

Returned Clean

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My Experience

From start to finish, everything was very smooth. Everyone was so polite and professional in the work was done in a quick amount of time.

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Repair Quality

From start to finish everyone and everything was great!

Customer Service

My Experience

Tonya was outstanding.

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Repair Quality

Tonia was very good to work with.

Customer Service

Returned Clean

My Experience

Noah kept me updated on the progress of the repair on my car. My car looks like new. I really appreciate the updates and the detailing. Thank you.

Likely to Recommend

Repair Quality

Noah kept me informed on the progress of my car. My car was returned cleaned. I appreciate both.

Customer Service

Everyone was friendly.

My Experience

Terry was super communicative and appreciated his updates - amazing customer service. Car is as good as new!

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My Experience

Terry and his team including receptionist Heather were awesome! Kept me updated on progress of repairs!

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My Experience

The staff was really helpful and professional. Tonia kept me updated on repairs and answering questions when I had them. They're going to be my first place to go if I ever have to have auto body repairs done again.🙂

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Returned Clean

My Experience

Yes, a very nice job was done, and the staff was super nice, especially Noah and the receptionist.

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