Caliber - Lexington Ky
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Excellent communication. Car looks fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional well informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff and terry were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Terry was excellent with damage assessment, keeping me updated, and insuring the repair was done well. Thank you Terry and the rest of the team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terry was super helpful in getting the repair done quickly and professionally.
Customer Service - 5.0/5.0 -
Terry kept me notified of the repair process throughout.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mechanics did excellent job on my vehicle. Your manger Terry Malin did an excellent job keeping me updated on work being done. And your receptionist Sherry was so helpful with the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Very accommodating!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This team is excellent to work with. Everyone is very helpful and responsive.
My Experience - 5.0/5.0 -
Noah kept me updated through the entire process and I’m very satisfied
Likely to Recommend - 5.0/5.0 -
Very pleased
Repair Quality - 5.0/5.0 -
So far so good
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Got home, 1 hour + away from business, discovered back up camera not working. I had brought a friend to drive truck home and she didn't notice this. It was an inconvenience. However, once I called and took it back it, problem was fixed quickly.
Customer Service - 5.0/5.0 -
Heather was very professional and friendly. Noah was very professional and kept us ip to date.
My Experience - 5.0/5.0 -
I didn’t have good chemistry with the receptionist. It felt like her process and her computer were a challenge for her; I don’t like to speak negatively about people, but y’all asked. Her & I just didn’t communicate well… but, there’s always two sides to a coin, and I had been in a car wreck and was annoyed with the situation. It might not be her fault, and perhaps the “system”/computer were acting up.
My Experience - 5.0/5.0 -
Communication during all of my repairs was great. Terry kept me informed the entire time. I have chosen Caliber Collision before and I will choose them again.