Caliber - Lexington Ky

4.8 (3,615reviews)
94%
1425 Jingle Bell Ln,  Lexington,  KY  40509

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,615)

My Experience

Frequent updates on service schedule. Timely service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend, but I would also have them make sure and look the work over very carefully. The first paint on my bumper was very questionable but was fixed to my satisfaction.

Repair Quality

A little issue with the first paint job, but was addressed and fixed.

Customer Service

Jeremy, Tonya and the front desk were great. Jeremy went above my expectations.

Returned Clean

My Experience

Looks good for what you got to work with.

Likely to Recommend

Repair Quality

They did a great job!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sean kept me informed during the repair process and was always courteous. Excellent work, Completely satisfied

My Experience

Everyone that I dealt with was nice and efficient. They made what is never a pleasant experience, to have your car fixed, into a great experience. I recommend this place to many other people all the time.

My Experience

Great service! Kind staff.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Extremely thorough, even finding a missing part through some sort of scan. All employees were very considerate. Open communications, frequent updates. Maddie was knowledgeable in office protocol and was very capable in customer relations. If I had to do it over again, I would choose Caliber Collision all over again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jeremy the manager was able to diagnosis the problem and get our repair serviced correctly. We were very happy with the job and his communication on working through the issue.

Likely to Recommend

Repair Quality

We hit a snag but Jeremy came in and went over everything and was able to fix the issue. We were very happy with his communication about the issue and very happy with the end product.

Customer Service

Likely to Recommend

Repair Quality

Repairs were quicker than predicted.

Customer Service

Tonia kept me updated the entire time.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks great and they keep me very much informed throughout the repair process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very kind, professional, a talented. I will definitely recommend them.

Likely to Recommend

Best place I’ve ever been for repairs!

Repair Quality

Excellent quality

Customer Service

Such kind people.

Returned Clean

Likely to Recommend

Repair Quality

Everyone was amazing and kind. Keeping me updates at every phrases of the repairs. I could surely see me using Caliber Colsion for future repairs.

Customer Service

The mechanics are very knowledgeable. Are will explaining, things in simple ways. For you clearly understand the repair process.

My Experience

My Experience