Caliber - Lexington Ky
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Because a major issue compromising the safety of the vehicle was missed upon first "repair" I am nervous about the thoroughness of the subsequent repair to fix that issue.
Customer Service - 5.0/5.0 -
My point of contact was professional and always available for questions
My Experience - 5.0/5.0 -
They completed the car repair quickly. Made my pick up a breeze. The car was emaculate when I picked it up. Tonya kept me informed throughout the process. I am very happy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always helpful, professional, and I felt listened to
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy process. Great communication, friendly sraff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly, great communication.
Customer Service - 5.0/5.0 -
Noah was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication was excellent and I am very happy with the repairs done to my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sean was great with giving timely updates about the status of my car and when I could expect it to be done.
Likely to Recommend - 0.5/5.0 -
Literally 0. This has been a nightmare process, and it's still going.
Repair Quality - 2.5/5.0 -
My car has been damaged during repair. Multiple times. And my brand new ford parts keep showing up dented and scratched. Making this a months long process to get my brand new platinum expedition fixed.
Customer Service - 5.0/5.0 -
Employees are very patient and responsive
Returned Clean
My Experience - 5.0/5.0 -
We were totally shocked when we arrived and our car was fixed as well as detailed inside and out! So thankful for this thoughtful act. We will use Caliber again when needed
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
You all were so kind and quick in the service! Then so gracious by cleaning the inside and out of our family van. I can't say it enough how greatful we are that we chose you all. We will again and again! Thank you
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service
Repair Quality - 5.0/5.0 -
Staff was so nice, kept us informed the whole process!
Customer Service - 5.0/5.0 -
Staff was so friendly, clearly communicated everything that was going on!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional,