Caliber - Lexington Ky
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Literally 0. This has been a nightmare process, and it's still going.
Repair Quality - 2.5/5.0 -
My car has been damaged during repair. Multiple times. And my brand new ford parts keep showing up dented and scratched. Making this a months long process to get my brand new platinum expedition fixed.
Customer Service - 5.0/5.0 -
Employees are very patient and responsive
Returned Clean
My Experience - 5.0/5.0 -
We were totally shocked when we arrived and our car was fixed as well as detailed inside and out! So thankful for this thoughtful act. We will use Caliber again when needed
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
You all were so kind and quick in the service! Then so gracious by cleaning the inside and out of our family van. I can't say it enough how greatful we are that we chose you all. We will again and again! Thank you
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service
Repair Quality - 5.0/5.0 -
Staff was so nice, kept us informed the whole process!
Customer Service - 5.0/5.0 -
Staff was so friendly, clearly communicated everything that was going on!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional,
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fabulous service, regular updates and repairs were finished on time. I would use them again.
Customer Service - 5.0/5.0 -
Very supportive staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
no issues at all. I do wish that these body shops would wash and dry my car.
Customer Service - 5.0/5.0 -
excellent kept me updated
My Experience - 5.0/5.0 -
Everyone was friendly knowledgeable my auto was ready when stated my auto had been cleaned the auto body work was awesome I will recommend you all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job they were ready when they said Friendly courteous staff
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It took a little longer than I expected but the work was perfectly done. I didn’t mind the couple of extra days to get it done right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! I am very happy with the results!
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sean was superb!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Frequent updates on service schedule. Timely service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would recommend, but I would also have them make sure and look the work over very carefully. The first paint on my bumper was very questionable but was fixed to my satisfaction.
Repair Quality - 4.0/5.0 -
A little issue with the first paint job, but was addressed and fixed.
Customer Service - 5.0/5.0 -
Jeremy, Tonya and the front desk were great. Jeremy went above my expectations.
Returned Clean
My Experience - 5.0/5.0 -
Looks good for what you got to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!!