Caliber - Lexington Sc
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
Friendly, seems to have done a good job. Completion times and communication could improve.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Dropped off on Tuesday. Stated it would be finished by Friday. Called on Friday, stated it would be finished by Monday. Called Monday, stated it would be completed by Wednesday. I was called Tuesday and it was completed.
Likely to Recommend - 5.0/5.0 -
Very polite
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was really nice
Returned Clean
My Experience - 5.0/5.0 -
Your team did a fabulous job with my repairs. It was in a timely manner and I was kept up to date with every part of the process. Brittany handled the communication and the estimate greatly. Thank you and have a blessed day.
My Experience - 5.0/5.0 -
Thank you. I'm thrilled with the service. The team did a fantastic job, and I'm so happy with the outcome. Please pass along my appreciation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0 -
The quality of the repair is exceptional, communication during the repair process was excellent, calls and questions were answered promptly & completely, and all technicians and customer service staff were friendly, knowledgeable, and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repair was excellent.
Customer Service - 5.0/5.0 -
They provided regular updates via text messages, answered questions promptly and completely, were friendly and very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to say that Kara went above and beyond to help us. She stands above any customer service that I have dealt with, which has been many. She should be recognized for her great communication, support, and professionalism.
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Easy process. Great communications and great work!
Customer Service - 5.0/5.0 -
No comments needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Great communication. I’ll be sending all of my business their way in the future. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brittany and ALL EMPLOYEES WE CAME IN CONTACT WITH ARE SUPERB!!!!! Thanks for how you treated us especially the very young women who helped d me find my
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Frame not bent. Way to expensive. That is why insurance would not fix it. Took it elsewhere they fixed it.
Likely to Recommend - 5.0/5.0 -
Definitely will recommend!
Repair Quality - 5.0/5.0 -
My car looks amazing and brand new! No one would know my vehicle was in an accident. Great job!
Customer Service - 5.0/5.0 -
Everyone was very courteous, friendly, and helpful. Especially Robert Connolley, as he kept me posted and informed of the status during the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended this shop as everybody there was more than helpful in the job was done in expedited manner with full explanations as to what and when things were being done.
Repair Quality - 5.0/5.0 -
Excellent customer service and service repair. Great communication through the process.
Customer Service - 5.0/5.0 -
Kept me updated on everything that was going on as well as dealing with the insurance company on my behalf
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
I was impressed with the service and workmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate how Wanda, Blake, and Jamie all kept me informed, dealt with my insurance company, and helped with the rental car. Service was seamless and simple. Thank you, Victoria