Caliber - Lompoc

4.9 (2,849reviews)

96%

(805) 736-7090

1025 W. Laurel Ave, Lompoc, CA 93436

96%

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1025 W. Laurel Ave
Lompoc, CA 93436

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About Caliber - Lompoc

See Photos

1025 W. Laurel Ave
Lompoc, CA 93436

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,849)

Sort By:
Newest
Rating

2,320 Customers Rated

5 Stars

72.1% Complete

(2054)
4 Stars

6% Complete

(170)
3 Stars

1.2% Complete

(33)
2 Stars

0.8% Complete

(24)
1 Star

0.5% Complete

(14)
< 1 Star

0.9% Complete

(25)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new or better than before. The team received widespread recognition for professionalism, friendliness, and attentiveness throughout the repair process. Communication was a standout strength, with customers appreciating daily text updates and proactive outreach that kept them informed every step of the way, reducing stress during an otherwise difficult time. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the promised date. A few customers did mention isolated concerns, including paint imperfections, minor fit issues, and occasional communication gaps near pickup time, as noted directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... waste any time being picked up and driving back. Overall, I'm beyond satisfied with the level of service they provided and would definitely go back." Read more

"... friendly staff. First impressions are important. The bodywork was fantastic like the accident never happened. It was also very prompt. I had my car back in less ..." Read more

"Absolutely professional efficient knowledgeable and completely restored my car, couldn't even tell it was there in the first place. Would fully recommend their services"

"... desk clerks at both the Santa Maria and Lompoc were. Immaculate job and customer service. Will be my go to place whenever I need professional work done. Thank you ..." Read more

"There are weird paint blemishesdents on the bumper that weren't there before and the repair of the fender isn't as good ..." Read more

"Everything was AMAZING! My vehicle came back repaired earlier than expected, the staff and customer service was outstanding. ..." Read more

"Great job...done in half the time originally estimated."

"... kaizen and got it done within 2 days and here its taking more then 2 weeks for lesser damage" Read more

"Really great customer service! They kept me informed throughout the entire repair process, including when the parts were arriving, the day ..." Read more

"Very professional. Friendly. Daily notification and updates. No stress drop off and delivery. Quick and fast. Exceeded my expectations"

"Work was completed in a reasonable schedule and the communication was excellent."

"... the progress that was being done via a link. The communication that my advisor had was exactly what I wanted." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... waste any time being picked up and driving back. Overall, I'm beyond satisfied with the level of service they provided and would definitely go back." Read more

"... friendly staff. First impressions are important. The bodywork was fantastic like the accident never happened. It was also very prompt. I had my car back in less ..." Read more

"Absolutely professional efficient knowledgeable and completely restored my car, couldn't even tell it was there in the first place. Would fully recommend their services"

"... desk clerks at both the Santa Maria and Lompoc were. Immaculate job and customer service. Will be my go to place whenever I need professional work done. Thank you ..." Read more

"There are weird paint blemishesdents on the bumper that weren't there before and the repair of the fender isn't as good ..." Read more

"Everything was AMAZING! My vehicle came back repaired earlier than expected, the staff and customer service was outstanding. ..." Read more

"Great job...done in half the time originally estimated."

"... kaizen and got it done within 2 days and here its taking more then 2 weeks for lesser damage" Read more

"Really great customer service! They kept me informed throughout the entire repair process, including when the parts were arriving, the day ..." Read more

"Very professional. Friendly. Daily notification and updates. No stress drop off and delivery. Quick and fast. Exceeded my expectations"

"Work was completed in a reasonable schedule and the communication was excellent."

"... the progress that was being done via a link. The communication that my advisor had was exactly what I wanted." Read more

Arcelia (Honda owner) reviewed 9/14/26

Maria (Honda owner) reviewed 9/14/26

Amanda and Monique were both very attentive and good at keeping me updated.

Desdany (Honda owner) reviewed 9/14/26

Maria (Honda owner) reviewed 9/10/26

Work is excelente,thanks

Yes , everyone is friendly

Juan Carlos (Chevrolet owner) reviewed 9/7/26

Kenneth (Toyota owner) reviewed 9/4/26

Nick (Hyundai owner) reviewed 9/3/26

Great service was told repair would take 2 weeks and the finished it in half the time

Michael (Honda owner) reviewed 9/3/26

The team was very good at communicating with me about the progress with my vehicle. Caliber is quick and efficient

Steven (Jeep owner) reviewed 9/2/26

Jesse (Honda owner) reviewed 8/31/26

Monica (Toyota owner) reviewed 8/28/26

Monique and other staff are communicated with me and still communicated with me through this whole process. I would recommend them very nice professional staff.

Amazing

Te-Sung (Toyota owner) reviewed 8/27/26

Anonymous (Toyota owner) reviewed 8/25/26

Albert (Ford owner) reviewed 8/24/26

Monique kept me well informed about my vehicle’s status

Kent (Ford owner) reviewed 8/22/26

It was the best ran business I have dealt with, from the intake to the daily status reports to the pick up. Employees like Monique were excellent!!

Charles (Nissan owner) reviewed 8/20/26

Jaquelin (Dodge owner) reviewed 8/18/26

Really great customer service! They kept me informed throughout the entire repair process, including when the parts were arriving, the day they would start working on my car, and updates once the repairs began. I really appreciate the communication and professionalism. Thank you for your excellent service! ⭐️⭐️⭐️⭐️⭐️

Terri (Nissan owner) reviewed 8/17/26

Thanks for washing my car

Very professional and friendly

Robert (Hyundai owner) reviewed 8/17/26

Classy clean lobby and friendly staff. First impressions are important. The bodywork was fantastic like the accident never happened. It was also very prompt. I had my car back in less than two days. I like the fact, they cleaned it and even armor all my tires.

Rheemy (Honda owner) reviewed 8/17/26

Front desk staff is amazing and welcoming, they updated and called constantly I never had to wonder how far along or when my car would be done!

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Caliber - Lompoc

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Lompoc

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,849)

2,320 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -