Caliber - Lompoc

4.8 (2,820reviews)
96%
1025 W. Laurel Ave,  Lompoc,  CA  93436

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,820)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and knowledgeable. The communication throughout the repair process receives outstanding feedback, with customers appreciating daily text updates and being kept informed at every step. Quality of repairs is highly rated, with many noting their vehicles look like new or even better than before. Timeliness is a major strength, with numerous customers reporting their vehicles were completed ahead of schedule. The shop demonstrates excellent attention to detail, including vehicle cleaning and detailing services. While most experiences are overwhelmingly positive, a few customers noted minor issues such as paint color matching concerns, incomplete repairs requiring return visits, and occasional cleanliness issues inside vehicles.
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"The paint job was spectacular, my service advisor was friendly and attentive, the ..." Read more
"... desk clerks at both the Santa Maria and Lompoc were. Immaculate job and customer service. Will be my go to place whenever I need professional ..." Read more
"Caliber took excellent care of both my car and me. The repair is flawless. They made sure my needs were met. They took care ..." Read more
"2022 Honda Accord - Pearl white paint matches great. Panel gaps are better than they were new from Honda."
"The car is a different color then the entire vehicle we have to take it back for more time"
"They finished 4 days before the promised date"
"Earlier then what was said"
"Competed much earlier than expected"
"My vehicle was actually ready a couple days early so that was great"
"Early"
"Daily updates on parts repairs made it stress free"
"I really appreciate getting those text messages letting me know the progress of the work on my vehicle. ..." Read more
"I really appreciated how they communicated with me daily! Job well done!๐Ÿ‘"
"Excellent customer service Always informed me on the progress"
"Great communication- often and precise! Very helpful explanation of damages and repair procedures. ..." Read more

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Monique was super nice and helpful. Giving a five out of 10 because I think the paint job done on my bumper is a five out of 10.

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Returned Clean

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I have only ever used Caliber for car repairs after an accident and I always recommend them to people.

Repair Quality

Everything was done well.

Customer Service

The employees at Caliber were great from start to finish. They quickly got me in and started the process of ordering the parts to repair my car. They kept me updated through the process and were kind and supportive.

My Experience

They always do great work, very professional, caring, and respectful. They always are willing to help and answer questions with patience and no judgment.

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Excellent

My Experience

Nice to work with, quick, and professional. Thank you!

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Es mi lugar faborito

Repair Quality

๐Ÿ‘Œ numerous 1

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Siempre atentos

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Returned Clean

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My Experience

They did an outstanding job. Answered all my questions. Kept me informed by the shop and Monica (claim adjuster) during work. Top quality repairs

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Everyone was kind n good with communication

My Experience

Everyone involved in my repair was professional and pleasant.

My Experience

The results are what would expect from a high end body shop. You canโ€™t tell from the body work of finish that there was ever an issue. Flawless.

My Experience

From the start Monique made everything such a headache free experience. She got everything I asked of done and the technicians did a great job everything was fixed to make my car back to how it originally was. Monique made the process very easy and is an amazing soul. She is great and everyone at caliber is amazing.

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Quick, easy, great communication and service. Was back on the road sooner than expected.

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Work was completed earlier than estimated and looked new.

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