Caliber - Longview - North
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The quality of work was excellent
Customer Service - 3.0/5.0 -
The staff are all very nice. We had a little communication problem
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every employee that I talked with was very courteous and I felt like they were so helpful and knowledgeable about anything I asked them about. Thanks for an excellent job done.
My Experience - 5.0/5.0 -
Great experience 10/10 recommended
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service highly recommended
My Experience - 5.0/5.0 -
From first time encountered male and female employees in April and then in May, they were all cheerful, respectful, considerate, informative, etc.👍👏 Don't recall the employees' names on the 1st day but 2nd day when I dropped off car and key, Destiny checked it over, gave me info, and answered questions.👍👏She also said I could call if I forgot something in my car.👍👏 Taylor texted me reports about my car and texted when it was ready.👍👏 I was worried about having to pick it up the following week in possibly rainy weather so was a relief to pick it up on Friday!👍 When I walked to my car, a young male employee greeted me and thanked me before he went inside the front door👍👏 and I joked about how my car being rear- endedin the Chick-Fil-A drive thru sounded like a bad country song. All in all, a stressful experience was made less so by hearing and seeing the positive ways the employees treated each other and their customers.🙂👍👏 Thank you all, again.🌈🐈
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can't tell where the bumper was damaged.👍👏
Customer Service - 5.0/5.0 -
The female reception desk employees, I encountered on 3 separate dates; the man who looked at the body of the car and noted them the first date; and Destiny who looked at it and made notations when I dropped it off on the second date, were all respectful, welcoming and patiently answered questions. 👍👏 "Taylor" whom I never was introduced to, in person, kept me updated thru informative text messages that reported my car's repair progress.👍👏 I was so relieved to get it back ahead of schedule on a Friday, since the following week that it was due to be ready, had a heavily rainy forecast.👍👏 As I was about to get into my car, a young male employee whom I never met before, who was about to open the Caliber front door, wished me well.👍 All in all, a positive experience at a stressful time and noticed the pleasant and respectful way that employees treated each other and us customers.🙂👍👏
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Had to bring it back to see why parts weren't put back on.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me informed every step of the way.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service is great. Fantastic follow up during the proceds
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Taylor and everyone at Longview Caliber Collision were amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes!
Repair Quality - 5.0/5.0 -
Good work!!
Customer Service - 5.0/5.0 -
Customer service is good no complaints.