Gerber Collision & Glass - Longview/Nealy Way

4.9 (84reviews)

97%

(430) 266-8895

3180 Nealy Way, Longview, TX 75605

97%

See Photos

3180 Nealy Way
Longview, TX 75605

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Longview/Nealy Way

See Photos

3180 Nealy Way
Longview, TX 75605

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Longview/Nealy Way offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (84)

Sort By:
Newest
Rating

76 Customers Rated

5 Stars

85.7% Complete

(72)
4 Stars

2.4% Complete

(2)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

2.4% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and a welcoming atmosphere throughout the repair process. Communication was a standout strength, with customers appreciating frequent updates via calls and texts that provided peace of mind. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted concerns around pricing transparency and minor repair oversights, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"AMAZING STAFF!! THE WORK IS OUTSTANDING!!"

"... by even cleaning the inside & outside of my car to make it look even more brand new than it already did thanks to them. Thank you for your amazing work!!" Read more

"... the repairs in a week, which is simply excellent. The work done was top notch. I have had bad experiences in the past with other ..." Read more

"Top quality work and looks brand new. I would recommend Gerber Collision and Glass to everyone."

"Great Job. Looks flawless."

"Ready several days ahead of schedule."

"Early and perfect!!"

"... everything went exactly how they said it would and all repairs were actually done ahead of schedule" Read more

"A bit earlier which worked out perfect for both parties."

"Very friendly and professional service. Received car back in less than allotted time. Very fast. Would recommend this company"

"... well and quickly! The staff was super friendly and gave us frequent updates via texts and phone calls. The text updates were great!" Read more

"... to get my wifes car back fast. Very friendly and communicated along the way to make things seamless." Read more

"Great experience. I was kept in the loop about the progress of the car, wonderful customer service, and quick turn around ..." Read more

"Yes, they sent me text every day to let me know what was going on"

"Not really. I would have just had the parts replaced had I known it was going to cost more to fix them."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"AMAZING STAFF!! THE WORK IS OUTSTANDING!!"

"... by even cleaning the inside & outside of my car to make it look even more brand new than it already did thanks to them. Thank you for your amazing work!!" Read more

"... the repairs in a week, which is simply excellent. The work done was top notch. I have had bad experiences in the past with other ..." Read more

"Top quality work and looks brand new. I would recommend Gerber Collision and Glass to everyone."

"Great Job. Looks flawless."

"Ready several days ahead of schedule."

"Early and perfect!!"

"... everything went exactly how they said it would and all repairs were actually done ahead of schedule" Read more

"A bit earlier which worked out perfect for both parties."

"Very friendly and professional service. Received car back in less than allotted time. Very fast. Would recommend this company"

"... well and quickly! The staff was super friendly and gave us frequent updates via texts and phone calls. The text updates were great!" Read more

"... to get my wifes car back fast. Very friendly and communicated along the way to make things seamless." Read more

"Great experience. I was kept in the loop about the progress of the car, wonderful customer service, and quick turn around ..." Read more

"Yes, they sent me text every day to let me know what was going on"

"Not really. I would have just had the parts replaced had I known it was going to cost more to fix them."

Lisa (Toyota owner) reviewed 8/7/26

Lee and Charlene gave great customer service!

Lee and Charlene gave me great customer service!

Jodie (Nissan owner) reviewed 8/6/26

Jocelyn (Hyundai owner) reviewed 8/6/26

Robertino (Honda owner) reviewed 8/5/26

Claudia (Cadillac owner) reviewed 8/3/26

I had a wonderful experience with Gerber Collision! They repaired my vehicle after it was damaged in a hit-and-run, and I couldn't be happier with the results. The quality of the repair is outstanding—my car looks like nothing ever happened. The entire team was professional, friendly, and kept me informed throughout the process. They made a stressful situation so much easier by taking great care of both my vehicle and me. Thank you for your excellent workmanship and outstanding customer service. I highly recommend Gerber Collision to anyone who needs quality repairs done right!

Laurell (Dodge owner) reviewed 8/3/26

I appreciate my Insurance Company subjection on using you. My truck accident was July 10,2026 and my truck was taken in the shop on July 27,26. Everything was taken care for me. Thanks

Thanks for working with my Insurance company.

Customer service was very helpful to me.

Haley (Toyota owner) reviewed 8/3/26

Amazing customer service, very helpful employees. The work performed was phenomenal!

Camden (Hyundai owner) reviewed 8/3/26

I would recommend the Nealy Wy location in a heartbeat

The team did an excellent job and my car looks better than before the accident

Everyone I talked to was honest, straightforward and helpful

Ana (Kia owner) reviewed 7/31/26

Great customer service, Lee took really good care of us. I am very happy with my vehicle’s repairs.

Tracy (Toyota owner) reviewed 7/31/26

Very efficient and professional! Lee did an amazing job of assisting me at all times he deserves a ten and your receptionist is great !

The receptionist and Lee are excellent in customer service! Great friendly people!

Tommy (GMC owner) reviewed 7/29/26

Ray (RAM owner) reviewed 7/29/26

Repairs were satisfactory

James (RAM owner) reviewed 7/28/26

Lewis (Volvo owner) reviewed 7/27/26

I’m very likely

Kodie (Toyota owner) reviewed 7/27/26

Great customer service and my car looks perfect

Leticia (Chevrolet owner) reviewed 7/27/26

Great service great results

Great service

Lucino (Toyota owner) reviewed 7/25/26

Claro con los ojos cerrados los recomiendo

Exelente trabajo nos encantó el resultado los recomiendo con los ojos cerrados mil gracias por su atención sigan así siempre

Exelente servicio

John (Jeep owner) reviewed 7/23/26

Ashton (Nissan owner) reviewed 7/23/26

Wayne (GMC owner) reviewed 7/23/26

They really went above and beyond to get my wife’s car back fast. Very friendly and communicated along the way to make things seamless.

Everybody was so nice and everything went exactly how they said it would and all repairs were actually done ahead of schedule

Once again, everybody was real nice. Everything was clean. Everybody greeted you with a smile.

Top of reviews

Gerber Collision & Glass - Lon...

4.9 761 reviews
3103 W Loop 281
Longview, TX 75604

Collision Paint & Repair

5.0 956 reviews
1301 W Marshall Ave
Longview, TX 75604
Denton's CARSTAR of Longview

5.0 267 reviews
4106 US-259 North
Longview, TX 75605
Caliber - Longview - Northwest

4.9 505 reviews
1504 W Loop 281
Longview, TX 75604

view more shops in: Longview | 75605

When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Gerber Collision & Glass - Longview/Nealy Way

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Longview/Nealy Way

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (84)

76 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 0.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0