Caliber - Loomis

4.9 (555reviews)
99%
3265 Swetzer Rd,  Loomis,  CA  95650
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM Basic
Honda
I-Car
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Email

Reviews (555)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting repairs that exceeded expectations and restored vehicles to like-new condition. The team received high marks for proactive, clear communication, including text updates, phone calls, and portal updates that kept customers informed throughout the repair process. Timeliness was a frequent highlight, with numerous customers noting their vehicles were completed ahead of schedule. Several customers mentioned the added convenience of receiving rides home and having vehicles delivered upon completion. A small number of customers noted minor issues such as parts delays, incomplete repairs, or post-repair concerns, reflecting areas customers feel could be further refined.
AI-Generated from reviews written in the last 12 months
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"Absolutely Amazing Experience! ⭐️⭐️⭐️⭐️⭐️ Caliber was absolutely amazing throughout the entire process! Their communication was excellent, and they kept ..." Read more
"... truck in and out in a reasonable amount of time, they drove me home upon drop off and delivered my repaired vehicle to my home when it was finished. Very knowledgeable ..." Read more
"... smooth. From connecting me with my rental car to dropping my car off at my house and taking the rental back for me. What a stellar service experience! My car looks ..." Read more
"... was able to get it into them right away. They were very thorough in diagnosing the issues and repairing my car. The staff were very friendly and they kept me informed ..." Read more
"My car is still not repaired correctly. Quite a few things went wrong in this repair and I'm still waiting on Caliber to ..." Read more
"Ready before. This was perfect as I had plans I needed the car for."
"... car was expected to be completed by Wednesday, but it was actually finished much earlier than expected, which was amazing! Throughout the entire process, the staff ..." Read more
"Got the job done ahead of schedule and for less than the estimate."
"It was delivered well ahead of schedule"
"Delay in parts"
"... process, the staff was extremely communicative and kept me updated every step of the way, especially regarding the release of my vehicle. Their communication and ..." Read more
"I really appreciated the communication throughout this experience. Everyone I spoke with from start to finish was extremely ..." Read more
"But not in an annoying way. Clear, effective communication."
"The texting service they used did not adequately identify the sender and the messages were sometimes confusing."
"... attentive, and thorough. I felt in the loop, and never had the chance to question the status of my 4Runner, as I was updated often enough to feel satisfied. ..." Read more

My Experience

Thank you to Mike and his team for the exceptional customer service and job well done. I am happy to have my car back looking like new.

Likely to Recommend

Repair Quality

Customer Service

Mike and his team were very helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very satisfied on the job they did on my truck.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have an older car so I was concerned at first that I wasn't able to have repairs done. However, Mike let me know exactly what he was doing, and when picking up the car, he showed me all of the repairs made. Melanie was also very nice on the phone and in person. I will bring any car that needs body work repairs back to Caliber!

Likely to Recommend

Repair Quality

Great company

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience, super helpful staff and timely repair!

Likely to Recommend

Already have!!

Repair Quality

Customer Service

Melanie was the best!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Caliber did a great job and staff was super effective in communication. My car was completed right as scheduled Thank you Mike!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much! I really liked the quality of the service and work that was handled with the car. The customer service was great, and the workers were honest and trustworthy. I would 100% recommend this mechanical store.❤️❤️❤️

Likely to Recommend

Absolutely would recommend to others.

Repair Quality

Car looks great, service was commendable and repair was completed in a timely manner.

Customer Service

Mike was stellar in service and knowledge.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Melanie and Mike were fantastic with their communication throughout the entire process; could not have asked for a better experience from start to finish!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for keeping me informed at every step of the process of the repairs. I had a great experience and it was done quickly.

Likely to Recommend

Repair Quality

The car was repaired in a timely manner and I was able to get it into them right away. They were very thorough in diagnosing the issues and repairing my car. The staff were very friendly and they kept me informed every step of the process. Couldn’t have asked for a better experience.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service and kept me updated

Customer Service

Very honest and helpful

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the outstanding customer service and top notch work from everyone at Caliber Collision especially Mike and the team!

Likely to Recommend

Repair Quality

Great service from Mike and his team. My car looks better than ever. Repeat customer 5+ stars

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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