Caliber - Loomis

4.9 (510reviews)
96%
3265 Swetzer Rd,  Loomis,  CA  95650

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (510)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular updates via text, email, and phone calls throughout the repair process. The timeliness of repairs is frequently commended, with many vehicles completed ahead of schedule. Customers value the thorough attention to detail, quality workmanship that restores vehicles to like-new condition, and additional services like vehicle delivery and pickup. The clean, immaculate condition of returned vehicles and the seamless coordination with insurance companies further enhance customer satisfaction. Multiple customers express strong loyalty and willingness to recommend the service to family and friends.
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"They took great care of my truck and made sure it was all done and cleaned up for me once the repairs were ..." Read more
"These people went above and beyond to get my car repaired and even gave me a ride home after I dropped it off!"
"Body and finish work was fantastic. The car handled great as well. Awesome job restoring ..." Read more
"my truck came back better than before my collision. they paint matched everything. great attention to ..." Read more
"It was ready a few days before the original completion date and made picking up easy and quick"
"... with the potential of it being finished early and I was completely shocked when it was done a day early and the results of it were amazing. The fix looks ..." Read more
"It was ready sooner than what they expected."
"Amazing work and done super fast."
"I picked up the car a day before I was supposed to."
"the customer service sets the highest standard. great communication, timely updates, and everyone was personable."
"Excellent customer service and great communication!"
"Always kept me informed"
"I really appreciated the communication throughout this experience. Everyone I spoke with from start ..." Read more

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Returned Clean

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My Experience

Nice job

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I was recomended and I will recomend. Them

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Excelent work, profesional service

My Experience

Melanie was very helpful and professional!!

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My Experience

Mike and the entire time was very professional from start to finish. Very pleased with their service, prompt turnaround and having my vehicle delivered to my home. Thank you!

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On time , good communication and I was getting update .

Returned Clean

My Experience

At a time like the aftermath of a traffic collision when we are facing adversity and loss(es), kindness, friendliness and excellence are more valuable than ever. Mike and Melanie and Lukas and the team at Caliber in Loomis, CA is nothing short of phenomenal. They are all of the above and more. I am thankful beyond words for their personal caring and excellent work and service. I can’t recommend them highly enough. Thank you very, very much!!

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Can we make that a 100? :)

Repair Quality

My car looks and drives like brand new again!

Customer Service

The customer service I received from Mike, Melanie and Lukas was Four Seasons-level, far beyond my expectations. They made an otherwise aggravating situation (getting rear-ended by a reckless driver) one of the greatest customer service experiences of my life. I would recommend them to anyone and everyone at the highest level.

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Returned Clean

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My Experience

I was so impressed with the team at Loomis Caliber Collision. Mike was so knowledgeable, professional, and friendly that I completely trusted him with my car. He really went the extra mile to keep me in the loop at all times. Melanie, the manager, was friendly and helpful as well as highly professional. I was given a ride home by another kind professional, so the whole experience with the team was a pleasure. I would recommend them to anyone. If my car ever needs more work in the future, I’ll be back.

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Repair Quality

The Loomis, CA team was very impressive from my estimate with Mike to picking my car up sooner than I expected. Professional, knowledgeable, and friendly, Mike and the manager Melanie made what I expected to be an unpleasant experience the opposite. I would recommend them to anyone, and will trurn if I need work done in the future.

Customer Service

Very professional, accommodating and friendly.

Returned Clean

My Experience

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Great service.

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Great service. Office was outstanding with claim with Geico.

Customer Service

Looks great

My Experience

Amazing work and done super fast.

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My Experience

The car looks amazing

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Caliber collision in Loomis was absolutely excellent in repairing my damaged Cadillac Escalade IQ. After an accidental collision, my rear bumper, tail light, and quarter panel was significantly damaged with warping of the quarter panel. I was extremely concerned that the repairs could not be done to restore the vehicle to its original (new) condition. After taking my vehicle to Caliber Collision in Folsom, I was redirected to the Loomis location for their EV specialty services. Once my vehicle was transferred, I was kept updated on the status of the repair constantly. Special shout out to Melanie and Mike for ensuring my repairs went smoothly. Mike explained the entire process from start to finish, sent pictures of the repair, and gave me a clear timeline for completion. They also coordinated all of the logistics with my insurance GEICO and Enterprise for my rental, taking the hassle out of the repairs entirely. When my vehicle was finally delivered the repairs looked stellar! The scratches, dents, and paint chips were completely gone. The paint color for the quarter panel was an exact match. Essentially it was a complete restoration. There were only a few minor issues I noticed including loose washers/screws in the rear under shield, a loose quarter panel divider under the rear window and a few small scratches on the front trunk hood. Mike and Melanie have already set a follow up appointment to address these issues so I feel confident that it will all be taken care of. Overall very pleased with the work as this was no small feat to accomplish for a very high end, specialized vehicle.

Customer Service

My Experience

The general manager Melanie and her entire staff went above and beyond to help us get our vehicle back on the road quickly after the insurance company dragged their feet approving our claim. I cannot emphasize enough how courteous, professional and helpful they are! I would absolutely recommend the Loomis Caliber Collision location above all other local competitors. I am very happy!

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Everyone was very sweet helpful and kept me up to date on the process of my car. They also were always will to answer all of my questions and concerns. Melanie and Mike were amazing!