Caliber - Roseville - Taylor Rd

5.0 (4,097reviews)
99%
2018 Taylor Rd,  Roseville,  CA  95678

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car
Mercedes-Benz

Reviews (4,097)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and impressive timeliness. Many highlighted how thoroughly they were kept informed at every stage of the repair process through texts, calls, and personal updates, making stressful situations feel manageable. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return, often with a complimentary interior and exterior cleaning as a pleasant surprise. A significant number of customers noted their vehicles were completed ahead of schedule, which was frequently cited as exceeding expectations. A few customers, per their own comments, noted areas for improvement including inconsistent proactive call-backs, isolated communication gaps, and one instance of a vehicle being moved to an out-of-network location without adequate notice. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

My Experience

My Experience

Beautifully done. Thank you so much for the job well done from start to finish. You kept me in the loop and I couldn’t be more happy with the outcome!

Likely to Recommend

I’ve already praised you to many people and friends.

Repair Quality

Very, very satisfied with my car. From start to finish you did a great job.

Customer Service

Casey was wonderful. So personable.

Returned Clean

My Experience

Cooper made the entire process very easy. He provided outstanding customer service from beginning to end. He constantly gave us updates about the car. The repair team also did a great job. We are very, very happy customers. Thank you very much, Caliber Collision team!

Likely to Recommend

Especially the branch on Taylor Rd, Roseville, CA

Repair Quality

Excellent! The process from start to end was so easy and smooth. Cooper was amazing—outstanding! I used to work in retail, so yeah, I know what outstanding service is. The repair team did a really, really great job as well. We're very satisfied customers!

Customer Service

Outstanding!!

Returned Clean

My Experience

My Experience

I’m very happy with the service I received. My car looks like new again

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very impressed with my overall Enterprise Rental Car experience. I was especially impressed & pleased with representative “Darrius” in the Enterprise office on Sunrise Blvd.

Likely to Recommend

Repair Quality

I was very pleased with service provided by Caliber Collision, from the estimating process through to pick up of our completed vehicle.

Customer Service

Returned Clean

My Experience

The team at Caliber made my visit smooth and painless. I couldn't have asked for a more helpful crew.

My Experience

Very happy with the service. Brian was great!

My Experience

Quick service, clear and courteous communication

My Experience

Originally given an eta of 8/7, the technician worked overtime and had my car completed an entire week early, in time for a trip to the bay.

Likely to Recommend

Repair Quality

The tech worked overtime to get my car finished a week early. Very helpful and communicative staff

Customer Service

Everyone i spoke with was helpful, friendly, and knowledgeable

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

It was a very smooth process. I was impressed with Cooper's customer service and professionalism.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Casey did a great job

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Cameron did an outstanding job! Very ease of drop off. He had great communication the entire time during repair! Thank you for the great experience and customer service!

Likely to Recommend

Repair Quality

Customer Service