Caliber - Folsom Lake
300 Plaza Drive,
Folsom,
CA
95630
USA
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Acura
Ford
Honda
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as restoring vehicles to like-new or better-than-new condition. Communication stands out as a major strength, with customers appreciating regular updates via calls, texts, and emails throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also commend the friendly, professional, and accommodating staff. A few customers noted areas for improvement, including occasional delays, the need for follow-up visits to correct missed items, and requests for more proactive communication in some cases.
Select to learn more
Service Quality
"... Caliber Collision is always stress free and quick. The car looks brand new and I cant tell where the damage was. The paint is matched perfectly."
Read more
"... amazed at what a great job was done to put her back in better than new condition."
Read more
"Caliber exceeded my expectations in the quality of the repairs."
"Excellent job, would not know there was ever damage."
"I cant even tell that the car was hit. It looks brand new!"
"Ready earlier than my deadline for getting it back!"
"... it would take longer, it was communicated to us. They still finished it by the original promised date!"
Read more
"... trying to get the car completed before Christmas and the car was completed on Christmas Eve."
Read more
"Spectacular service! Regular updates and accommodated my travel plan, keeping my car until I returned."
"Had to go back a second time to correct some items."
"Outstanding experience. Communicative of timeline and work was superb."
"They will even send you pictures if you want them. They always keep you up to date."
"Friendly and efficient staff, and great communication throughout the process."
"From start to finish they kept me informed every step of the way! Everyone was so friendly and helpful and my car looks ..."
Read more
"More communication would have been appreciated. Had to call a few times to ask for updates."
Jose
(GMC owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Caroline
(Ford owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and customer service
Customer Service - 5.0/5.0 -
Would definitely recommend
Returned Clean
James
(Volkswagen owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
The only problem is that the stupid key hole cover on the driver’s door already came off when my wife opened the car door.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Charles
(Ford owner)
reviewed 7/29/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chip
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Tony always does a great job interfacing with client and insurance.
Customer Service - 4.5/5.0
Melissa
(GMC owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gary
(Ford owner)
reviewed 7/25/26
Likely to Recommend - 5.0/5.0 -
Highly recommended.
Repair Quality - 5.0/5.0 -
Service Advisor Tony McFarren an absolute breeze to work with; Handled all insurance communicatrions promptly and kept me updated throughout repairs. Truck finished sooneer than estimated trime and body work was perfect!
Customer Service - 5.0/5.0 -
Outstanding customer service.
Returned Clean
Cynthia
(Jeep owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff at Caliber Collision were professional and helpful.
Brian
(RAM owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Olivia
(RAM owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Matthew
(Ford owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
I was very impressed
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Mary
(Toyota owner)
reviewed 7/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Would put as a 10 but just discovered that there is a small gap in the bumper that needs to be fixed. Excellent custome service!
Customer Service - 5.0/5.0
Returned Clean
Rebeckah
(Hyundai owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Richard
(Toyota owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Great workmanship and customer service.
Customer Service - 5.0/5.0
Returned Clean
Albert
(Kia owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent Service
Monty
(Ford owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rayna
(Honda owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ronald
(Kia owner)
reviewed 7/15/26
Likely to Recommend - 5.0/5.0 -
Nicole Prentice-Alvarez in Folsom, CA was great to work with.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Janis
(Hyundai owner)
reviewed 7/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mark
(Ford owner)
reviewed 7/14/26