Caliber - Folsom Lake

4.9 (4,705reviews)

98%

(916) 353-2060

300 Plaza Drive, Folsom, CA 95630

98%

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300 Plaza Drive
Folsom, CA 95630

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About Caliber - Folsom Lake

See Photos

300 Plaza Drive
Folsom, CA 95630

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

Honda

I-Car

Call

Website

Reviews (4,705)

Sort By:
Newest
Rating

4,479 Customers Rated

5 Stars

84% Complete

(3950)
4 Stars

7.2% Complete

(339)
3 Stars

1.3% Complete

(63)
2 Stars

1.3% Complete

(63)
1 Star

0.4% Complete

(18)
< 1 Star

1% Complete

(46)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, professional workmanship, and excellent communication throughout the repair process. Many highlighted that vehicles were returned in like-new condition, with repairs completed on or ahead of schedule. Customers appreciated being kept informed every step of the way through calls, texts, and photos. The friendly, courteous, and professional staff were frequently commended for making stressful situations seamless and stress-free. A few customers noted areas for improvement, including requests for better attention to detail on certain repairs, more proactive updates without needing to follow up, and ensuring all components are properly reinstalled the first time. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... Caliber Collision is always stress free and quick. The car looks brand new and I cant tell where the damage was. The paint is matched perfectly." Read more

"Caliber exceeded my expectations in the quality of the repairs."

"Excellent job, would not know there was ever damage."

"Always done right the first time."

"Caliber Collision Center staff performed excellent, professional, and very timely work."

"... it would take longer, it was communicated to us. They still finished it by the original promised date!" Read more

"... repair completion date was only one week. I was amazed the work was actually completed in one week! And it's quality work!" Read more

"An ETA window was given, and my vehicle was completed sooner than expected."

"Had to go back a second time to correct some items."

"It was right on time, 2 week turn around for a large job."

"Excellent communication, never wondered where we were in the process."

"They will even send you pictures if you want them. They always keep you up to date."

"Spectacular service! Regular updates and accommodated my travel plan, keeping my car until I returned."

"More communication would have been appreciated. Had to call a few times to ask for updates."

"They kept me informed on updated and text me every single time something was going on"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Caliber Collision is always stress free and quick. The car looks brand new and I cant tell where the damage was. The paint is matched perfectly." Read more

"Caliber exceeded my expectations in the quality of the repairs."

"Excellent job, would not know there was ever damage."

"Always done right the first time."

"Caliber Collision Center staff performed excellent, professional, and very timely work."

"... it would take longer, it was communicated to us. They still finished it by the original promised date!" Read more

"... repair completion date was only one week. I was amazed the work was actually completed in one week! And it's quality work!" Read more

"An ETA window was given, and my vehicle was completed sooner than expected."

"Had to go back a second time to correct some items."

"It was right on time, 2 week turn around for a large job."

"Excellent communication, never wondered where we were in the process."

"They will even send you pictures if you want them. They always keep you up to date."

"Spectacular service! Regular updates and accommodated my travel plan, keeping my car until I returned."

"More communication would have been appreciated. Had to call a few times to ask for updates."

"They kept me informed on updated and text me every single time something was going on"

James (Toyota owner) reviewed 9/24/26

Very quick to get the job done. Staff were all friendly and helpful. They did a great job keeping me updated. Thanks to Greg Dias and the whole crew.

Melanie (Honda owner) reviewed 9/24/26

They were quit and a great job done.

Sung (Toyota owner) reviewed 9/22/26

Matthew (Genesis owner) reviewed 9/21/26

Excellent customer service from Greg and and his team.

James (Ford owner) reviewed 9/18/26

Beth (Toyota owner) reviewed 9/14/26

John (Ford owner) reviewed 9/14/26

It's only been a couple of days but all seems well at this time.

Seems things went very smoothly. Greg kept me informed and the repair was done in a timely manner.

Marsha (Toyota owner) reviewed 9/14/26

Excellent service excellent repair

Gail (Nissan owner) reviewed 9/14/26

Thomas (Ford owner) reviewed 9/11/26

Absolutely

Not repaired

Awesome honest people

Mary (Lexus owner) reviewed 9/10/26

Really friendly staff

James (Honda owner) reviewed 9/3/26

Work was very well done in time. I have used them in the past and I have never been disappointed!

Sherry (Toyota owner) reviewed 9/3/26

The best people and repair! Car is beautifully repaired by Marty!

Amy (Toyota owner) reviewed 9/3/26

Joe & Ofelia (Hyundai owner) reviewed 9/2/26

Julie (Hyundai owner) reviewed 8/31/26

Timothy (Kia owner) reviewed 8/31/26

Work was excellent. Greg took his time to make sure the repairs were perfectly aligned with the rest of the car.

Greg kept me posted regularly on the status of the repairs.

Ayana (Mazda owner) reviewed 8/27/26

Time has yet to tell but so far so good

Anonymous (Ford owner) reviewed 8/27/26

All crew was really polite and professional

I’m really happy about Tony’s help. He helps from the beginning to the end really professional and keep me informed step-by-step.

No comments

Thomas (Subaru owner) reviewed 8/24/26

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Folsom Lake

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Folsom Lake

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,705)

4,479 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?