Caliber - Folsom Lake
300 Plaza Drive,
Folsom,
CA
95630
USA
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Acura
Ford
Honda
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional workmanship, and excellent communication throughout the repair process. Many highlighted that vehicles were returned in like-new condition, with repairs completed on or ahead of schedule. Customers appreciated being kept informed every step of the way through calls, texts, and photos. The friendly, courteous, and professional staff were frequently commended for making stressful situations seamless and stress-free. A few customers noted areas for improvement, including requests for better attention to detail on certain repairs, more proactive updates without needing to follow up, and ensuring all components are properly reinstalled the first time. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
Select to learn more
Service Quality
"... Caliber Collision is always stress free and quick. The car looks brand new and I cant tell where the damage was. The paint is matched perfectly."
Read more
"Caliber exceeded my expectations in the quality of the repairs."
"Excellent job, would not know there was ever damage."
"Always done right the first time."
"Caliber Collision Center staff performed excellent, professional, and very timely work."
"... it would take longer, it was communicated to us. They still finished it by the original promised date!"
Read more
"... repair completion date was only one week. I was amazed the work was actually completed in one week! And it's quality work!"
Read more
"An ETA window was given, and my vehicle was completed sooner than expected."
"Had to go back a second time to correct some items."
"It was right on time, 2 week turn around for a large job."
"Excellent communication, never wondered where we were in the process."
"They will even send you pictures if you want them. They always keep you up to date."
"Spectacular service! Regular updates and accommodated my travel plan, keeping my car until I returned."
"More communication would have been appreciated. Had to call a few times to ask for updates."
"They kept me informed on updated and text me every single time something was going on"
James
(Toyota owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very quick to get the job done. Staff were all friendly and helpful. They did a great job keeping me updated. Thanks to Greg Dias and the whole crew.
Melanie
(Honda owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were quit and a great job done.
Sung
(Toyota owner)
reviewed 9/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Matthew
(Genesis owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service from Greg and and his team.
Returned Clean
James
(Ford owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Beth
(Toyota owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Ford owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It's only been a couple of days but all seems well at this time.
Customer Service - 5.0/5.0 -
Seems things went very smoothly. Greg kept me informed and the repair was done in a timely manner.
Marsha
(Toyota owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service excellent repair
Gail
(Nissan owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mary
(Lexus owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really friendly staff
Customer Service - 5.0/5.0
Returned Clean
James
(Honda owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work was very well done in time. I have used them in the past and I have never been disappointed!
Sherry
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best people and repair! Car is beautifully repaired by Marty!
Customer Service - 5.0/5.0
Returned Clean
Amy
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joe & Ofelia
(Hyundai owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Julie
(Hyundai owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Timothy
(Kia owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was excellent. Greg took his time to make sure the repairs were perfectly aligned with the rest of the car.
Customer Service - 5.0/5.0 -
Greg kept me posted regularly on the status of the repairs.
Returned Clean
Ayana
(Mazda owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Time has yet to tell but so far so good
Customer Service - 4.5/5.0
Anonymous
(Ford owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0 -
All crew was really polite and professional
Repair Quality - 5.0/5.0 -
I’m really happy about Tony’s help. He helps from the beginning to the end really professional and keep me informed step-by-step.
Customer Service - 5.0/5.0 -
No comments
Thomas
(Subaru owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bonnie
(Hyundai owner)
reviewed 8/24/26