Folsom Lake Toyota Certified Collision Center

4.9 (3,421reviews)
97%
12747 Folsom Blvd,  Folsom,  CA  95630

At Folsom Lake Toyota Collision Center, our specially trained professionals have all the parts, tools, and expertise to repair almost any vehicle on the road. We combine solid craftsmanship and state of the art technology to restore your vehicle back to factory specifications.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Scion
Toyota

Reviews (3,421)

Customers say
Overall Customer Satisfaction
Customers consistently praised the collision center for its outstanding service quality, clear and proactive communication, and professional staff. Many highlighted how thoroughly they were kept informed throughout the repair process via calls and texts, which greatly reduced stress. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was generally well-received, with several vehicles completed ahead of schedule, though some customers noted delays due to back-ordered parts or insurance coordination. A few customers mentioned areas for improvement, including more proactive communication updates without needing to follow up, occasional delays in repair timelines, and isolated cleanliness concerns. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... and made sure all my questions were answered. The quality of the work exceeded my expectations, and I truly felt valued as a customer. Highly recommend!" Read more
"The customer service could not have been better! Way beyond 100% satisfied!"
"I felt that my vehicle was in good hands. They didnt rush the repairs."
"They broke my fog lights. They were working before I took it in."
"... keeping me informed throughout the entire process. Communication was clear, consistent, and proactive, so I always knew exactly what was happening with ..." Read more
"I had to seek out updates, which was a bit frustrating. And I received updates only after I insisted on ..." Read more
"Better communication."

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I am extremely satisfied with the professional service I received from Lance Wright and the entire team who worked to repair my Lexus.

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The customer service was excellent. I appreciated the clear explanation of what was needed to make repairs and being kept informed of how it was progressing.

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Lance was friendly, informative and made the entire process easy.

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Lance Wright was the fellow I worked with and he was the best very professional and friendly. He told me the whole procedure that was going done and it was very well.

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Like I have already said Lance and the ladies at the front desk made the appointment very pleasant, and productive.

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I will recommend

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Rich an the crew at Folsom lake Toyota were wonderful, very communicative an up front. I will def recommend family an friends

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Rich was great an very upfront with everything my truck very grateful thanx guys

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The only complaint was how long it took to get it in shop once I got the letter from Toyota. The experience of getting it fixed was an A+.

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Car looks fantastic! Great service!!

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Richard was fantastic!

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It looks like it never happened

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My advisor was excellent!

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I really liked it, thank you for your work πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

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Richard ducy is great at his job

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Great customer seevice

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Always good service for me. These are good people. Michelle and Desiree are who I always interact with the most but anyone I've come in contact with there have been very good at what they do. I noticed that they don't have a lot of turnover. Must mean something!

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I have had the car repaired here before and I'm always happy.

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Always kind, efficient, and informative.

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I can’t type it into words. AMAZING

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Amazing

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My Experience

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