Caliber - Lumberton
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Both Steve and Marissa were very professional, courteous and friendly.
Returned Clean
My Experience - 5.0/5.0 -
Caliber has an outstanding level of communication. I spoke with Melina and she was wonderful. Really happy with the service and bodywork to my back right panel of my vehicle. I was pleasantly surprised to see it clean, washed, and tidy inside when I went to pick up. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service from start to finish. I was updated every step of the way and they coordinated with my insurance company. Highly recommend recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair went great from beginning to end. Caliber Collision kept us informed the status of our vehicle through the whole process. They found extra damage once they started working on the vehicle and gave us an updated estimate and then the vehicle is still done before the estimated time. The vehicle looks great and you can’t tell there was ever damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The cosmetic repair estimate of my 2008 FORD was actually refused by Progressive so no repair was made but I was VERY happy that Steve and Marissa at Caliber were so kind and helpful. Best Wishes !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes,staff were very accommodating and courteous! Job well done!!😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were seamless in their handling of the repairs with the estimate and the communication with the progress and getting the rental car and the finished product was excellent well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job in a week. Started on a Friday and I picked it up the following Friday
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication from the adjuster. very timely repaired by the team. I'm more than satisfied and happy to have my truck back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Took awhile but very satisfied with work. Kept me informed and very nice front desk staff.