Caliber - Lumberton
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was excellent. I loved the swiftness of the estimate, the proactive continued follow-up, how someone answers the phone when I called, and the repair looks like it was done well. Job well done by all, particularly my estimator!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My estimator was great, everyone was very professional and I appreciated all of the proactive follow-up. This is the 2nd survey request I have received, that I have completed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As usual, friendly and professional, keep updated on progress, great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very thorough with the repairs. Truck looks great and drives great
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good work, just took 7 weeks to get it done
Customer Service - 5.0/5.0 -
Very nice people that work there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They send messages to update every day, and the staff is very friendly and attentive.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs look great and were done in a timely manner. Steve was very good at explaining the repairs. Young lady at the desk when I picked up my vehicle was friendly and professional.
Likely to Recommend - 5.0/5.0 -
Was pleased with the service and time taken
Repair Quality - 5.0/5.0 -
Repair looks good and was done in a timely fashion. Steve was very helpful in explaining the issues and repairs. Would recommend this facility.
Customer Service - 5.0/5.0 -
Personal were friendly and professional. Made you feel relaxed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was really great and amazing. Kept in contact with me. The majority of the time to let me know what was going on and service was definitely great.
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
My Experience - 5.0/5.0 -
Repair seemed to go well my only real concern was the inspection sticker they had forgot to put back on but I went back and it was put back on so all seems good and vehicle seems to be restored to brand new condition!
My Experience - 5.0/5.0 -
Great experience at our local Caliber. Great comms by Steve during the repairs. Kept us up to date via texts. Great quality work, and finished ahead of schedule. Will go there again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Steve and crew did an outstanding job doing the body work on our Prius, keeping us informed on their progress and finishing up ahead of schedule. Well done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with Caliber Collision was very good , everything was explained in detail The staff was courteous and knowledgeable and my vehicle was ready when told. The quality of the work done was exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Caliber Collision did an amazing job with my SUV. The staff were very professional. Lynn went beyond her responsibility to help out by offering to use her own personal scratch remover kit to cover up the scratches on my front bumper. Her gesture was more than appreciated.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They treated me like a unique individual—or like family—and instilled great confidence in what they do. Excellent customer service, and the work was completed in record time. Thanks for the excellent 👌 work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the excellent work and customer service.
Customer Service - 5.0/5.0 -
10 of 10
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Steven was the best. Quick quality repair. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber did a great job. Several friends and family members recommended Caliber to me after the accident too.
Repair Quality - 5.0/5.0 -
They did a great job