Caliber - Lynchburg - South

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

1) Didn’t find out what the total was until I picked up the car and 2) my car was taken to a different location for repairs but never communicated to me, so I had to find this out the hard way.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good process, communication, professional

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am very satisfied with the job you’re done for me

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

From the Front Office to the Mechanics and employees in the back this was the best experience I had with a collision center. And a special shout out to Brittany she was just amazing keeping me on informed of the status of my vehicle. I am so grateful for her professionalism. Thanks again. Respectfully Leonard and Cynthia Washington

Likely to Recommend - 5.0/5.0 -

If someone I knew need collision repair your company would be highly recommended my me.

Repair Quality - 5.0/5.0 -

I Love the customer service and the professionalism. And Brittany was exceptional in keeping us informed on what the status of my vehicle throughout the process.

Customer Service - 5.0/5.0 -

Like I stated the customer service was outstanding.

Returned Clean

My Experience - 5.0/5.0 -

These guys are incredible! Super easy process. Great communication. Car came out perfect

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing service, communication, and results

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Brittany was so amazing and wonderful, she deserves a raise!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Blayne was terrific. Beth was too. We are driving the car daily testing it out after the repairs, and so far so good. The repair did take a little longer than expected but they communicated about their problem well and seem to have done very careful work. The location was easy to find and to get to and was clean and well lit. We really appreciated their contact system, but more so Blayne's professional interest and his honesty. He's a keeper!

My Experience - 5.0/5.0 -

Car looks great and better than before, staff communicated and updated accordingly. Only complaint was how long it took which is understandable due to the damage.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Car looks good, I had to dispose of all the old parts myself and repairs took a long time. But the work done looks great

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communications

Customer Service - 5.0/5.0 -

Again. Communication initiated by the staff kept us up to date on progress

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was very nice and professional, the text updates were great! Truck was back new when it was completed

My Experience - 5.0/5.0 -

I appreciated all the updates about my car. It was very easy working with you guys. Thank you for everything!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Amazing job and Brittany was super fantastic in keeping me up to date on how things were progressing with the repairs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing work and customer service

Customer Service - 5.0/5.0 -

Brittany couldn't have been better.Kept me up to date on everything going on with the repairs

Returned Clean

Likely to Recommend - 5.0/5.0 -

I am a member of a car club, and I have already told everybody about what good service I had their

Repair Quality - 5.0/5.0 -

The crew was amazing

Customer Service - 5.0/5.0 -

All I could say is, they were great

Returned Clean

My Experience - 5.0/5.0 -

I just have to say KUDOS to you all and especially Brittany!! What a lady!! She kept me informed as to the progress of the work on my baby every step of the way. I had no questions! She kept me in the loop! You have an excellent team player in Brittany! She is definitely a keeper! I couldn’t be any happier with my experience with Caliber Collision! Thank you all so very much!! My baby is beautiful!! Thank you again Brittany! You are #1 in my book and believe me I am NOT easy to please!!

Likely to Recommend - 5.0/5.0 -

I have already told friends and family about the great service I received and suggested they come Caliber Collisions’ way if the need arises.

Repair Quality - 5.0/5.0 -

My car looks spectacular!! The repair staff put a lot of heart in the work on my car. Can’t stop raving about CC!

Customer Service - 5.0/5.0 -

Brittany is fantastically fabulous!! She kept me updated on the progress on my vehicle almost daily! She is very pleasant and personable. She definitely went above and beyond when dealing with me. You go Brittany! Keep doing what you do! You are awesome!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with the appearance of the body work. Panel seams between fenders and hood were consistent and paint matching was very good.

Customer Service - 5.0/5.0

Returned Clean