Caliber - Madera - Central Ave

4.9 (312reviews)
96%
105 E. Central Ave,  Madera,  CA  93638

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (312)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and helpful throughout the repair process. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed at every step. The quality of repairs receives high marks, with many noting their vehicles look like new or even better than before the accident. Timeliness is another key positive, with repairs often completed ahead of schedule. Customers frequently mention the extra touches like vehicle detailing and cleaning. While most experiences are overwhelmingly positive, a few customers noted minor issues with paint matching, alignment, or communication delays that required follow-up visits.
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"Satisfied Customer , very fast and precise service , thank you 🙏"
"The best auto body repair facility in the Valley."
"Very professional, courteous, empathetic and efficient! Highly recommended. Thank you Caliber!!!"
"... satisfied with the repair work on my 2018 Chevy Impala. The matching paint was immaculate and all parts looked original." Read more
"My vehicle came out with some issues. Wen back I got refused to inspect for issues."
"It was ready early, which made my wife happy !"
"Car was repaired and returned in a timely manner an outstanding job was performed I am beyond satisfied ..." Read more
"It was actually done before the day it was promised."
"Beautiful job, done much sooner than expected."
"It was ready before"
"The customer service was amazing. They communicated very well during the process of the repairs and my car came out looking amazing."
"The text mesaage update process is a winner !"
"Communicated well throughout the repair process, so I always knew the status of my car. And the car looks ..." Read more
"The staff is awesome, great communication I was never left wondering when my car would be done I was constantly updated. They ..." Read more
"... with an OEM bracket. Throughout the repair process, I was not kept informed about the work being done or the parts being used. The staff was also not welcoming ..." Read more

My Experience

Amazing work , fantastic customer service . Could not have gone any smoother. You all are the best .

My Experience

Team is incredibly professional and friendly. Kept me updated at all times and actually had my car completed before the expected date. Thank you Anthony and team!

My Experience

Thank you for a job that was well done.

My Experience

I so appreciated the continuous updates. I especially appreciate that if I have questions down the road regarding this job all I need to do is just ask!! Thank you!

Likely to Recommend

No question yes and yes!

Repair Quality

I so appreciated the continuous feedback that the team provided for our vehicle! Thank you all so much!!

Customer Service

Please see my initial comment! Your attention to the details were evident every step of the way!

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My Experience

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My Experience

Great experience, they keep you updated with every step.

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Repair Quality

Great team

Customer Service

My Experience

Great Service, Professional, timely and they kept me informed and updated along the way. I would definitely recommend this business to everyone I know. It was a great experience. Thank you!

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Customer Service

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Repair Quality

Very nice customer service

Customer Service

Returned Clean

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My Experience

The staff is awesome, great communication I was never left wondering when my car would be done I was constantly updated. They did a very very well done job on my car. Thank you! Let’s not forget to mention that I dropped my car off super dirty and they gave it back to me detailed inside and out I have no complaints!

Likely to Recommend

Repair Quality

Very good Communication, car came out brand new

Customer Service

Effective

Returned Clean

My Experience

The repairs were done in a timely manner by the time estimated. Even with the delay of a part being damaged. Would recommend Caliber Collision to anyone that needs to repair their vehicle.

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Repair Quality

The repairs were done in a timely fashion by the time frame indicated. Top notch service was provided with the service updates daily. Highly recommend Caliber Collision for all of your vehicle’s repairs.

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Repair Quality

The best auto body repair facility in the Valley.

Customer Service

Myself and my insurance adjuster were absolutely pleased at the professional support we received.

Returned Clean

My Experience

You guys did a terrific job on my car's front bumper. Thank you !

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My Experience

Caliber Collision is first class with amazing associates that respect you, care about you and your car. They are a stellar group and I will recommend them to all my friends. Thank you .

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Repair Quality

Superior work and excellent communication. The staff is exceptional. I will always use Caliber and. Highly recommend them.

Customer Service

Superior work and excellent communication. The staff is exceptional. I will always use Caliber and. Highly recommend them.

My Experience

The customer service was amazing. They communicated very well during the process of the repairs and my car came out looking amazing.

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Returned Clean

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Returned Clean