Caliber - Madera - Central Ave

4.9 (332reviews)
97%
105 E. Central Ave,  Madera,  CA  93638

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (332)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. Communication was a standout strength, with frequent text updates and proactive status notifications keeping customers informed throughout the process. Timeliness was widely appreciated, with numerous customers noting repairs were completed ahead of schedule. The professionalism and friendliness of the team were repeatedly highlighted. A few customers noted areas for improvement, including alignment issues, mismatched parts, and instances where communication or follow-through fell short of expectations, as shared directly in their feedback.
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"The best auto body repair facility in the Valley."
"... rΓ‘pido y parece que mi carro nunca tuvo un accidente quedΓ³ impecable, Β‘Excelente trabajo de pintura y hojalaterΓ­a!" Read more
"Service, communication, and workmanship were excellent."
"Amazing work on my truck. Thanks for the outstanding job. All in a little over two weeks. Everything on truck ..." Read more
"Communication was awesome. Quality of repair looks perfect."
"Kept us up to date on our car daily and it was ready a day before the due date!"
"Caliber got my truck back to me before the estimated time. My truck looks amazing and I would recommend Caliber ..." Read more
"The repairs were done in a timely manner by the time estimated. Even with the delay of a part being damaged. Would ..." Read more
"Beautiful job, done much sooner than expected."
"I understand delay in parts is out of your control and I appreciate all the updates. I was never left ..." Read more
"The staff is awesome, great communication I was never left wondering when my car would be done I was constantly updated. They did a very very well ..." Read more
"The customer service was amazing. They communicated very well during the process of the repairs and my car came out looking amazing."
"Communicated well throughout the repair process, so I always knew the status of my car. And the car looks great."
"Like the fact that they gave me updates on during the whole process."
"I was very impressed with the timely status updates regarding my repair. The entire team was completely professional and ..." Read more

My Experience

Thank you for doing such a great job and taking care of my car so well. Much appreciation for your team's expertise and professionalism!

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Returned Clean

My Experience

Great work!

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I am very happy

Customer Service

Excellant

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Returned Clean

My Experience

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Anthony kept me updated. Really appreciate that 😊

Customer Service

My Experience

Great team and was always kept informed in progress thank you Caliber collision Madera

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Repair Quality

Although we had some part availability issues the team kept us informed at all times and completed the job accordingly Thabks Caliber Madera

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Returned Clean

My Experience

Awesome care team. Kept me updated every day with the status of my vehicle. Beautiful work on my 4Runner. Thank you!

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Repair Quality

Exceptional work!! Always kept us updated. Very reliable company

Customer Service

Anthony always kept us updated

My Experience

Anthony was professional and kept us up to date. Great customer service

My Experience

I was very impressed with the timely status updates regarding my repair. The entire team was completely professional and I would high recommend the Madera store on Central Ave.

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Returned Clean

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My Experience

My Experience

From the moment I arrived, Anthony made me feel at ease with his welcoming, friendly personality. He took my car in the shop, wrote up an estimate for repair I could sign to authorize the work, and then referred me across the road for a rental car. I was kept up to date with the progress of the repair by text, which also provided a number to contact in case I had questions. When the repairs were completed, I was notified. The car was clean and repaired like new! Thank you Anthony and Caliber team!

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I would absolutely recommend this shop to my friends or relatives.

Repair Quality

My car is repaired and I cannot see any imperfections.

Customer Service

Anthony was positive, knowledgeable, and helpful throughout the process.

Returned Clean

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They do excellent work and provide a good service very willing to help with anything to get you back on the road

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Returned Clean

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Very good job looks new again

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Returned Clean

My Experience

Anthony was professional and kept communication with me the entire time ! The vehicle came out perfect thank you to the technicians who put in the work and did outstanding work

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Repair Quality

Repairs came out great no complaints

Customer Service

Anthony and lily were very helpful and kept me always informed

Returned Clean

My Experience

Team is incredibly professional and friendly. Kept me updated at all times and actually had my car completed before the expected date. Thank you Anthony and team!

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Repair Quality

Great job , fast turnaround time . One day before estimated time.

Customer Service

Great the manager introduced himself

Returned Clean