Caliber - Madera - Central Ave

4.9 (349reviews)
96%
105 E. Central Ave,  Madera,  CA  93638

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (349)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that their vehicles were returned looking brand new or better than expected. The repair work, including paint jobs and body work, was frequently described as flawless and immaculate. Communication stood out as a major highlight, with customers appreciating frequent text updates and proactive status notifications throughout the repair process. Timeliness was another strong point, as numerous customers noted their vehicles were completed on or ahead of schedule. A few customers mentioned areas for improvement, including concerns about non-OEM parts usage, post-repair issues such as misaligned bumpers or mismatched headlights, and instances where follow-up service felt inadequate. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"The best auto body repair facility in the Valley."
"... Mi coche el personal muy amable fue muy rápido y parece que mi carro nunca tuvo un accidente quedó impecable, ¡Excelente trabajo de pintura y hojalatería!" Read more
"Amazing work on my truck. Thanks for the outstanding job. All in a little over two weeks. Everything on truck ..." Read more
"... satisfied with the repair work on my 2018 Chevy Impala. The matching paint was immaculate and all parts looked original." Read more
"... when my car would be done I was constantly updated. They did a very very well done job on my car. Thank you! Lets not forget to mention that I dropped ..." Read more
"... here are positive respectful and very understanding they get you in and out of there in a timely fashion! Thanks again I appreciate your time and buisness" Read more
"Kept us up to date on our car daily and it was ready a day before the due date!"
"Beautiful job, done much sooner than expected."
"The repairs were done in a timely manner by the time estimated. Even with the delay of a part being damaged. Would ..." Read more
"Caliber got my truck back to me before the estimated time. My truck looks amazing and I would recommend Caliber ..." Read more
"The customer service was amazing. They communicated very well during the process of the repairs and my car came out looking amazing."
"Communication was awesome. Quality of repair looks perfect."
"Great communication on the status of my repair. Took a really stressful situations and made it super ..." Read more
"Communication was great. Easy to set up appointment and the staff was efficient"
"... the work being done or the parts being used. The staff was also not welcoming or communicative, which added to my dissatisfaction with the overall ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an amazing job with the damage on my cars bumper.

Customer Service

They were so kind.

Returned Clean

My Experience

I’m really satisfied with the truck bumper repair. Thank you!

Likely to Recommend

Repair Quality

Smooth work. Highly recommended!

Customer Service

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Repair Quality

Great and smooth experience

Customer Service

Always kept me posted

Likely to Recommend

Repair Quality

Very professional experience quality of work was excellent and great customer service.

Customer Service

Great customer service

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Repair Quality

Thanks guys for fixing my Car! Amazing communication! And Fast work! With my car being very important to have to help run my business. Its great to have ppl like Caliber Collision there to have yur back!

Customer Service

Returned Clean

My Experience

Great communication on the status of my repair. Took a really stressful situations and made it super easy to work through. Would definitely recommend this place.

My Experience

Very clean and nice place the customer. service was the best I have ever seen I was a manager for thirty year's and never seen the service i received . Many blessings to you all and thank you very much.

My Experience

Thank you to Anthony for the great communication throughout the whole process. Very happy with how my truck came back after the damage it took from hitting a large buck. Looks good as new!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience at caliber collision was very excellent I have nothing but good things to say about them this is the second vehicle I brought in to get repaired they leave it looking better then when you get the car off the lot I’m beyond grateful the employees here are positive respectful and very understanding they get you in and out of there in a timely fashion! Thanks again I appreciate your time and buisness

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Yes I would Recommend The Paint and the repair was a good

Repair Quality

Service was great

Customer Service

Service was great

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Really friendly and fast return of my car.

My Experience

Thank you for doing such a great job and taking care of my car so well. Much appreciation for your team's expertise and professionalism!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work!

Likely to Recommend

Repair Quality

Customer Service