Caliber - Madera - Central Ave

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional staffs. I highly recommend.

Customer Service - 5.0/5.0 -

Awesome. Staff keeps you informed.

My Experience - 5.0/5.0 -

This is the 4th time using this shop and the first as a Caliber Collision shop. They have been top notch every time and if circumstance dictates (hoping not) I wil use them again....

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Courteous people who truly care about the needs of their clients. They keep us in the loop the whole time and sent me updates via phone message. The process was longer than anticipated due to shipping issues and delays but the company was attentive and helpful. The free popcorn was a bonus too!

Likely to Recommend - 5.0/5.0 -

Honest and reliable service was provided

Repair Quality - 5.0/5.0 -

Due to shipping and availability our car repairs took longer than expected but Alex and his team were very courteous and helpful keeping us informed throughout the process. Thank you so much!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The service provided was exceptional and the entire front office staff and estimator Mike performed their work with professionalism. Thank you C. C.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent quality work performance.

Customer Service - 5.0/5.0 -

The work performed was exceptional as was the staff from the estimator (MIKE) to the receptionist.

My Experience - 5.0/5.0 -

Great experience and the end product was amazing.

My Experience - 5.0/5.0 -

My car looks as good as new, and was completed a couple of days early. Customer service reps were excellent

Likely to Recommend - 5.0/5.0 -

Very likely. In fact, I already have.

Repair Quality - 5.0/5.0 -

There’s no trace of damage. My car looks like new.

Customer Service - 5.0/5.0 -

Excellent! I was relieved that the same people I worked with on a couple of previous jobs are still there now that Caliber took over management. Thanks for retaining them. They’re the reason I called that location. They do a good job and keep me informed on the process. I trust them.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The fastest service imaginable and the kindest staff. This is how you do it.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This is the way you do it! Repaired in 24 hours and the insurance details were worked out. And the excellent customer service was so commendable.

Customer Service - 5.0/5.0 -

This is how you do it! Repaired in 24 hours and worked out the details with the insurance company to boot. The customer service was beyond excellent.

Returned Clean

My Experience - 5.0/5.0 -

Mike was very friendly and provided excellent customer service throughout the repair process. I am very pleased with the work done on my vehicle. Job well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Beautiful job done on vehicle. Thank you.

Customer Service - 5.0/5.0 -

Very friendly and helpful throughout the whole process.

My Experience - 5.0/5.0 -

Michael is always very attentive and helpful! He was a lot of patience and great customer service!

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Job well done .

My Experience - 5.0/5.0 -

Thank you for following up! My recent experience with Caliber Collision was excellent. The team was professional, communicative, and efficient, ensuring my repair was completed to the highest standard. I truly appreciate their dedication to quality and customer satisfaction. Please pass along my thanks to everyone involved—they did a fantastic job!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff was very friendly and professional. They kept me informed regularly regarding each step of the process. They were willing to accept work for a claim made with a problematic insurer.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service. Mike was always kind and kept me updated. My car looks like a new!

Customer Service - 5.0/5.0 -

Very satisfied. Mike was always kind and kept me updated. My car looks like new !

Returned Clean

My Experience - 5.0/5.0 -

My experience at Caliber Collision was great. Staff was nice and professional. I received updates throughout the repair process as I was told I would receive and my car was fixed in a timely manner. The repairs were done and my car looks fantastic.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My experience with Caliber Collision was stress free and my car looks great.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Love the finish, quality, and customer service!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Mike was great!

My Experience - 5.0/5.0 -

I really do appreciate this shop they got my car fixed in 1 week. I will recommend them to anyone thank you again

Likely to Recommend - 5.0/5.0 -

I will recommend the shop to anybody that asked me they have done an extremely excellent satisfying job and I appreciate it. Anybody ask I will recommend them to there. Thank you.

Repair Quality - 5.0/5.0 -

100% satisfied would recommend it to anybody they did it. Excellent job. I appreciate it. Thank you very much.

Customer Service - 5.0/5.0 -

100% satisfied courteous patience very nice people excellent people thank you very much