Caliber - Madera - Central Ave

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job.

Customer Service - 5.0/5.0 -

Excellent job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Satisfied Customer , very fast and precise service , thank you 🙏

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0 -

Maybe another location

Repair Quality - 4.0/5.0 -

I had to take the car back to have them repair some paint that came off when they put the bumper back on. Plus the light was popped out a little

Customer Service - 4.0/5.0 -

Need to be more personable

Returned Clean

My Experience - 5.0/5.0 -

Beautiful job, done much sooner than expected.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent customer service

My Experience - 5.0/5.0 -

The staff are extremely helpful and professional. I appreciated the text updates. Service was excellent, I highly recommend to anyone needing work done on their vehicle. Thank you for a job well done.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you nice work

Customer Service - 5.0/5.0 -

Nice people

My Experience - 5.0/5.0 -

They were really nice is a easy process and they had my car ready before the time that it supposed to.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They are nice

Customer Service - 5.0/5.0 -

Nice

My Experience - 5.0/5.0 -

i had a wonfwrful experience with the overall the car was fixed fast keeping me updated with ecerything that was being donw very speedy processeshighky reccomend Thank you.

Likely to Recommend - 5.0/5.0 -

Excelente servicio, Se los recomiendo a mi familia y amigos Tienen personal certificado y equipos modernos. Me dieron mi presupuesto por escrito antes de empezar y cumplieron con el tiempo de entrega. ¡Cinco estrellas!".

Repair Quality - 5.0/5.0 -

Estoy muy satisfecha con la reparación. Mi coche el personal muy amable fue muy rápido y parece que mi carro nunca tuvo un accidente quedó impecable, ¡Excelente trabajo de pintura y hojalatería!"

Customer Service - 5.0/5.0 -

Me mantuvieron bien informada sobre el progreso de mi caso. Todos fueron muy amables y respondieron mis preguntas".

My Experience - 0.0/5.0 -

After picking up my vehicle. Found some issues.i called. Wen bring my vehicle they refuse to check.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

My vehicle came out with some issues. Wen back I got refused to inspect for issues.

Customer Service - 0.5/5.0 -

Definitely not going back again.

My Experience - 5.0/5.0 -

Tony, my service advisor, and Rick, the general manager, both provided an outstanding experience from start to finish. Tony kept me updated throughout the entire repair process and made everything easy to understand, which I really appreciated. Rick made sure everything was handled professionally and that I was completely satisfied with the results. The whole team was friendly, efficient, and clearly cares about their customers. I’m very happy with the service and would definitely recommend them to anyone needing repairs.

Likely to Recommend - 5.0/5.0 -

I would definitely recommend Caliber Collision to friends and family. Rick and Tony made the entire experience easy and stress-free with their professionalism and great communication. The quality of work and customer service exceeded my expectations. I truly appreciate the way they took care of everything from start to finish.

Repair Quality - 5.0/5.0 -

I had an excellent experience at Caliber Collision thanks to Rick, the general manager, and Tony, the service advisor. From start to finish, they were both professional, knowledgeable, and genuinely cared about making the process smooth and stress-free. Tony kept me updated throughout the entire repair process and was always available to answer my questions. His communication and attention to detail really stood out. Rick made sure everything was handled properly and went above and beyond to ensure I was satisfied with the final results. The customer service here is top-notch, and you can tell they truly care about their customers. I highly recommend Caliber Collision, especially working with Rick and Tony—they made the whole experience easy and hassle-free.

Customer Service - 5.0/5.0 -

I had an excellent experience at Caliber Collision thanks to Rick, the general manager, and Tony, the service advisor. From start to finish, they were both professional, knowledgeable, and genuinely cared about making the process smooth and stress-free. Tony kept me updated throughout the entire repair process and was always available to answer my questions. His communication and attention to detail really stood out. Rick made sure everything was handled properly and went above and beyond to ensure I was satisfied with the final results. The customer service here is top-notch, and you can tell they truly care about their customers. I highly recommend Caliber Collision, especially working with Rick and Tony—they made the whole experience easy and hassle-free.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service

My Experience - 5.0/5.0 -

Caliber Collision did an excellent job restoring my vehicle. I am very satisfied with the outcome and truly appreciate their great customer service. The staff was professional and helpful throughout the entire process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had a great experience with Caliber Collision while they repaired my husband’s car. From the start, Tony took the time to carefully assess all of the repairs that were needed and made sure nothing was overlooked. It was clear he truly cared about doing the job right. What impressed us the most was the excellent communication throughout the entire process. Tony kept us informed every step of the way, explaining the progress and making sure we understood what was being done. That level of transparency and customer service made the experience smooth. The repairs came out excellent and the car looks fantastic. We truly appreciate the time, professionalism, and attention to detail the team showed. A big thank you to Tony and the entire Caliber Collision team for going above and beyond. I would absolutely recommend them to anyone needing quality repair work!

Likely to Recommend - 5.0/5.0 -

The car looks great, and we are very happy with the results. I would definitely recommend Caliber Collision to anyone looking for quality repairs and excellent customer service

Repair Quality - 5.0/5.0 -

I truly appreciated the time and care they put into the repair process. The quality of the repairs was outstanding, and the car looks great. It’s clear the team takes pride in their work and focuses on doing the job right.

Customer Service - 5.0/5.0 -

Tony provided outstanding customer service from start to finish. He took the time to carefully assess all the repairs needed and made sure everything was handled properly.

My Experience - 5.0/5.0 -

Great service all around!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I had an amazing experience with this auto body shop. From start to finish, they kept me informed throughout the entire repair process, which I really appreciated. Their communication and professionalism made everything stress-free. Tony and Rick were amazing to work with. They made sure I understood what was happening with the repairs and kept me updated along the way. Their customer service and attention to detail really stood out. They completed the repairs quickly, and the results were incredible. My car looks like it just came off the showroom floor. I was especially impressed with the paint job — it came out flawless and matched perfectly. It’s not easy to find a shop that delivers both great customer service and top-quality workmanship, but they absolutely did. I highly recommend them to anyone who needs auto body repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had an amazing experience with this auto body shop. From start to finish, they kept me informed throughout the entire repair process, which I really appreciated. Their communication and professionalism made everything stress-free. Tony and Rick were amazing to work with. They made sure I understood what was happening with the repairs and kept me updated along the way. Their customer service and attention to detail really stood out. They completed the repairs quickly, and the results were incredible. My car looks like it just came off the showroom floor. I was especially impressed with the paint job — it came out flawless and matched perfectly. It’s not easy to find a shop that delivers both great customer service and top-quality workmanship, but they absolutely did. I highly recommend them to anyone who needs auto body repairs.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything was amazing

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean