Caliber - Madera - Central Ave
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was completely satisfied with the repair work on my 2018 Chevy Impala. The matching paint was immaculate and all parts looked original.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body work and paint look great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job done very fast very very nice people keep going like this thank you for your service
My Experience - 5.0/5.0 -
I felt very supported throughout my entire experience and deeply appreciate everyone who went above and beyond to help me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service, communication, and workmanship were excellent.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work, repairs and communication was excellent.
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
The only bad thing is that my headlights don’t match now. My original is a OEM and now I have a OEM and a aftermarket headlight.
Customer Service - 5.0/5.0 -
Customer service was great.
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Great service and helpful service team. I would recommend them to my friends Ryan
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
Big thank you to Tony and the Caliber Collision team for fixing my vehicle amd always keeping me updated on progress of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This place it amazing!
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0 -
Tony and his team went above and beyond to get my car done in a timely manner and communicated throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Good
Customer Service - 4.0/5.0 -
Good customer service
Returned Clean
Likely to Recommend - 1.0/5.0 -
May be not.
Repair Quality - 2.0/5.0 -
This concern is regarding my recent repair experience at Caliber Collision. Since my car was new, I should have been clearly informed that my insurance was not approving OEM parts and given the option to contact them directly. At the time of vehicle drop-off, the consent presented felt more like a formality, as I was told that if I did not want to drop off the car, that was my choice, but the parts they planned to install would be used regardless. After waiting 12–13 days for the repair process to even begin, this did not feel like a genuine choice. At that point, any customer would feel pressured to proceed rather than restart the process or negotiate alternatives. Additionally, a repair quote was not provided upfront and was only shared after I specifically asked for it. After the repair was completed, I noticed that the bumper was not properly aligned with the fender. When I brought this to your attention, your team attempted to fix the issue but was unsuccessful. Only afterward was the non-OEM bracket replaced with an OEM bracket. Throughout the repair process, I was not kept informed about the work being done or the parts being used. The staff was also not welcoming or communicative, which added to my dissatisfaction with the overall experience.
Customer Service - 0.5/5.0 -
The staff was also not welcoming or communicative, which added to my dissatisfaction with the overall experience.
My Experience - 5.0/5.0 -
Communicated well throughout the repair process, so I always knew the status of my car. And the car looks great.
Likely to Recommend - 5.0/5.0 -
They did good work
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Constant updates
My Experience - 5.0/5.0 -
great customer service!