Caliber - Marmora

4.9 (2,021reviews)
98%
448 Route 9,  Marmora,  NJ  08223

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,021)

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My Experience

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Above mentioned reason

Repair Quality

Very nice job w repairs

Customer Service

Too many delays in finishing work

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Repair Quality

Car was totaled but guys were great

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Everyone was great. They made a stressful situation much more bearable.

My Experience

Johnny kept me apprised constantly on the progress of the repair refreshing customer service

Likely to Recommend

Repair Quality

Customer Service

Johnny was great delivered great customer service

Likely to Recommend

Need to fix phone system and make sure there are no chips or errors in repair

Repair Quality

Overall a good job. They were flexible and responsible. There were two chips in the repaired area that were minor but visible.

Customer Service

Responsive, but their phone system kept sending us to another body shop

Returned Clean

Likely to Recommend

Repair Quality

Car looks wonderful!

Customer Service

They were friendly, courteous and informative. Easy to deal with and the work was done well.

My Experience

Tom and John go way beyond!! The dynamic duo. I’ve been in the auto business over 40 years and these two compliment each other as good as any I’ve worked with. I think they were prepared to change the course of the tornado to keep business going and customers satisfied!!

My Experience

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Customer Service

Very good job nice service

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Returned Clean

My Experience

The Staff at Caliber Collision, especially Service Advisor John Magri could not have been more helpful. Mr. Magri answered all my questions and explained exactly what repairs were needed to ensure the safe operation of my vehicle. Caliber handled the communication process and financial end with the carrier responsible for the damage. I would highly recommended Caliber Collision to anyone seeking repairs to their vehicle.

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Returned Clean

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Likely to Recommend

Already have. Great shop, great service, super repair. Great customer service!!!

Repair Quality

Customer Service

My Experience

The people I worked with were outstanding. They kept me informed and made sure the work was done right. Our car looks great!

Likely to Recommend

Repair Quality

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Likely to Recommend

Repair Quality

Overall the car was repaired but they were not very good with the time it took. It was over thirty days. Plus there were a few minor things that were left undone like cracked windshield and battery harness.

Customer Service

The staff was friendly and professional. But when we asked about getting the minor details that were left incomplete they never followed through.

Likely to Recommend

I have recommended them in the past and will continue to do so!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We were told "half a day" for completion of repairs. The job took 4 days.

Customer Service