Caliber - Merced
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and very good comunication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job got my vehicle back quick Ppl were very nice to do business with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Check in process was easy, car repair was quick, and the completed job was perfect. Can't even tell there was damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mr. Raj was professional and an advocate for us. We were kept informed and updated through out the process by text. Our insurance initially did not want to do all the repairs from the damage, but with his advocacy , the repairs to the whole entire side of the vehicle was taken care of. The vehicle looks wonderful. They even stayed late so we could pick up the vehicle at the end of the day. I recommend Calibers Collision and Mr. Rajs professionalism and help anytime. And their work is guaranteed!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ray did a great job. He found additional work that I had not seen. The work was done quicker than I expected and the quality was better than I expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This shop is clean, responsive, quick, and respectful to the customer!
Repair Quality - 5.0/5.0 -
Looks like a brand new car!
Customer Service - 5.0/5.0 -
Robert was AWESOME! From the start! He was attentive and kept me updated with everything involving my car.
Returned Clean
My Experience - 0.0/5.0 -
The antena cover of my car was silver and now is black…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Robert stayed in contact well and it was clear to me what the process and steps were. The rental process and support was great and convenient.
My Experience - 5.0/5.0 -
Repairs were done professionally and on time. Staff was courteous and kept me informed of the progress on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve already answered this survey and given you top marks.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I need to bring the truck in.None of my computer stuff is working cruise control, not working parking assist, not working traction control, not working everything of my switches, are not working
Customer Service - 1.0/5.0 -
Two weeks behind and then had to come back on my time and schedule to get the computer recalibrated was told nine o'clock person is not yet here
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved our service! We appreciated all the timely communication and of course the job they did in fixing our car! Thank you Annette and team for all you do! 🤗
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I greatly appreciate (i) the careful work performed on the car, (ii) the many timely progress updates that were provided while the work was in progress, (iii) the friendly service during check-in and pick-up, and (iv) the coordination with Enterprise for returning the rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on the vehicle.
Customer Service - 5.0/5.0 -
Great communication.