California Collision Inc.

4.9 (1,144reviews)
100%
1330 W. 18th St.,  Merced,  CA  95340
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Shop AssistantSparkles

In operation 8 years.

California Collision Inc. is a family owned business that opened in 2018. The owners have been in the business serving Merced for a combined total of 37 years. Our company is honest and fair and always puts the customers safety and well being first. Our goals are to first take care of of the customer and then to repair your vehicle per manufacture specifications. We offer text, email or call for updates to keep the customer informed as the vehicle goes through the repair process. We have certified technicians that are trained in getting your vehicle repaired correctly.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,144)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new or like they just came off the showroom floor. The staff is frequently described as friendly, courteous, and professional. Communication stands out as a major strength, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness is generally well-regarded, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned minor concerns, including delays due to back-ordered parts and one instance where the app did not reflect updated timelines, as noted directly in their feedback. Overall, the shop earns strong recommendations from the vast majority of customers.
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"The repair was very well done. Can't believe it was ever in a collision. The truck came back repaired and detailed. Bravo"
"... me updated on the progress of my vehicle repairs. The work was completed even before the anticipated completion date, which was a great surprise. When I arrived, the ..." Read more
"First and foremost the work quality is incredible. The staff was friendly, courteous, and focused on ..." Read more
"Excellent work and greatly appreciated"
"... time frame, and staff are always incredibly kind. Everything is completed with perfection and will always be my go to repair shop for any problems!" Read more
"... Inc. from start to finish. Every step of the way, I received phone calls updating me on the progress. They were transparent about the actions they were ..." Read more
"... experience went very well. From estimation to completion, we were communicated with daily, which was appreciated. The job was top class and we are very impressed ..." Read more
"Was contacted every step of the way and even asked before decisions were made."
"... in but they told me that was possible up front and kept me posted along the was until it arrived, then they updated me about next steps and timelines ..." Read more
"... Collision Inc. did an excellent job on my vehicle repair. Quick responses from the team honest and very clear communication given. I would 100% recommended anyone needing repairs ..." Read more

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Well explained Very nice staff & respectful Convenient location and waiting space Didn't see any problems with the service Highly recommend Thanks for the service

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Returned Clean

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My Experience

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Repair work was excellent but the truck being ready took longer than originally anticipated. Closer to 2.5-3 weeks to be completed rather than the 2 weeks as originally discussed.

My Experience

Thank you for working on my car, I appreciate it a lot and you guys did amazing! Overall great experience!

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Rapidez y amabilidad

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My Experience

California Collision Inc totally involved itself in doing an outstanding service and works but also it’s personnel were there for every need.

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I would highly recommend them.

Repair Quality

Got the damage taken care of very quickly and outstanding service by the staff.

Customer Service

Outstanding work

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Excellent work and great professionalism throughout

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Returned Clean