California Collision Inc.

4.9 (1,159reviews)

100%

(209) 723-8740

1330 W. 18th St., Merced, CA 95340

100%

1330 W. 18th St.
Merced, CA 95340

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About California Collision Inc.

1330 W. 18th St.
Merced, CA 95340

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

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In operation 8 years.

California Collision Inc. is a family owned business that opened in 2018. The owners have been in the business serving Merced for a combined total of 37 years. Our company is honest and fair and always puts the customers safety and well being first. Our goals are to first take care of of the customer and then to repair your vehicle per manufacture specifications. We offer text, email or call for updates to keep the customer informed as the vehicle goes through the repair process. We have certified technicians that are trained in getting your vehicle repaired correctly.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

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Website

Reviews (1,159)

Sort By:
Newest
Rating

895 Customers Rated

5 Stars

64.3% Complete

(745)
4 Stars

8% Complete

(93)
3 Stars

2.1% Complete

(24)
2 Stars

0.9% Complete

(11)
1 Star

0.3% Complete

(3)
< 1 Star

1.6% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The team receives high marks for professionalism, friendliness, and thorough communication, keeping customers informed at every stage. Proactive updates via calls and texts were frequently highlighted as standout positives. Timeliness was largely commended, with several customers noting early completions. A few customers mentioned delays due to backordered parts or vendor issues, though most acknowledged these were outside the shop's control and appreciated the transparency. One customer noted a concern about an undisclosed credit card surcharge, and another mentioned difficulty reaching a staff member by phone. Overall, the feedback reflects a strongly positive customer experience centered on quality workmanship and attentive service.

Select to learn more

Service Quality
Communication

"... Collision. It went even smoother than the first time. BEST BODY SHOP IN MERCED! I never had my Honda Si look as good as the day it left the lot." Read more

"The repair was very well done. Can't believe it was ever in a collision. The truck came back repaired and detailed. Bravo"

"... process was smooth, professional, and stress-free. I highly recommend CA Collision for their outstanding service and quality workmanship." Read more

"... time frame, and staff are always incredibly kind. Everything is completed with perfection and will always be my go to repair shop for any problems!" Read more

"Excellent work and greatly appreciated"

"... the suppliers—not anything within their control. I truly appreciate their professionalism and communication throughout." Read more

"They are just the best! Great communication and follow up. And of course, excellent work!!"

"... Collision Inc. did an excellent job on my vehicle repair. Quick responses from the team honest and very clear communication given. I would 100% recommended anyone ..." Read more

"... in but they told me that was possible up front and kept me posted along the was until it arrived, then they updated me about next steps and timelines until ..." Read more

"... worried that my car was being fixed perfectly as they kept me informed every few days of the progress so I didnt have to stress or worry about anything" Read more

Service Quality
Communication

Service Quality
Communication

"... Collision. It went even smoother than the first time. BEST BODY SHOP IN MERCED! I never had my Honda Si look as good as the day it left the lot." Read more

"The repair was very well done. Can't believe it was ever in a collision. The truck came back repaired and detailed. Bravo"

"... process was smooth, professional, and stress-free. I highly recommend CA Collision for their outstanding service and quality workmanship." Read more

"... time frame, and staff are always incredibly kind. Everything is completed with perfection and will always be my go to repair shop for any problems!" Read more

"Excellent work and greatly appreciated"

"... the suppliers—not anything within their control. I truly appreciate their professionalism and communication throughout." Read more

"They are just the best! Great communication and follow up. And of course, excellent work!!"

"... Collision Inc. did an excellent job on my vehicle repair. Quick responses from the team honest and very clear communication given. I would 100% recommended anyone ..." Read more

"... in but they told me that was possible up front and kept me posted along the was until it arrived, then they updated me about next steps and timelines until ..." Read more

"... worried that my car was being fixed perfectly as they kept me informed every few days of the progress so I didnt have to stress or worry about anything" Read more

Robert (Ford owner) reviewed 9/14/26

friendly professional people, and beautiful work

Gaylin (Hyundai owner) reviewed 9/14/26

You told me my car would be done by a specific date and it was. Thanks for you

Maria (Honda owner) reviewed 9/14/26

Everything came out good

Jerena (Honda owner) reviewed 9/10/26

Rebeca (Toyota owner) reviewed 9/7/26

David (Infiniti owner) reviewed 9/3/26

Professional staff and great workmanship on my car!!!

Roberto (Dodge owner) reviewed 9/1/26

John (Chevrolet owner) reviewed 8/29/26

Robert (Chevrolet owner) reviewed 8/28/26

Carole (Kia owner) reviewed 8/25/26

John (Honda owner) reviewed 8/24/26

Blenda (Acura owner) reviewed 8/20/26

William (Honda owner) reviewed 8/13/26

California Collision really took great care of my vehicle after a fender bender the first time. Their service and customer service left me very satisfied. A second fender bender happened called AAA and told them I wanted California Collision. It went even smoother than the first time. BEST BODY SHOP IN MERCED! I never had my Honda Si look as good as the day it left the lot.

Dave (Chevrolet owner) reviewed 8/11/26

I am very happy with the repairs California Collision did on my vehicle.

Deborah (Honda owner) reviewed 8/3/26

Cristina (Toyota owner) reviewed 7/30/26

Well explained Very nice staff & respectful Convenient location and waiting space Didn't see any problems with the service Highly recommend Thanks for the service

Jesus (Chevrolet owner) reviewed 7/27/26

Ingrid (Ford owner) reviewed 7/27/26

Daniel (Toyota owner) reviewed 7/24/26

Emilie (Toyota owner) reviewed 7/24/26

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

California Collision Inc.

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Schedule an estimate appointment

About California Collision Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,159)

895 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0