Central Valley Collision Center, Inc.

4.6 (1,747reviews)

93%

(209) 600-3001

1385 W 15th Street, Merced, CA 95340

93%

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1385 W 15th Street
Merced, CA 95340

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About Central Valley Collision Center, Inc.

See Photos

1385 W 15th Street
Merced, CA 95340

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 9 years.

At Central Valley Collision Center Inc. we value your buisness. Our customers are our top priority. We do our best to get you in and out as soon as possible. We specialize in paint and body repairs, as well as detailing. We work with all Insurance companies. Come by and get your free estimate from our ASE and I-car trained estimators and decide if you would like your repairs completed by an I-car certified technician. We look forward to helping you through this difficult time and earning your buisness.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (1,747)

Sort By:
Newest
Rating

1,460 Customers Rated

5 Stars

66.8% Complete

(1167)
4 Stars

10% Complete

(174)
3 Stars

2.3% Complete

(40)
2 Stars

2.1% Complete

(37)
1 Star

0.5% Complete

(8)
< 1 Star

1.9% Complete

(34)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many highlighting excellent repairs that left vehicles looking brand new. The communication throughout the repair process was frequently commended, with customers appreciating regular text and phone updates that kept them informed at every step. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of the promised date. A few customers pointed out areas for improvement, including occasional lapses in communication accuracy, minor incomplete repairs, and front desk customer service training needs, as noted directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"I am really statisfied with the quality of repairs. The vehicle looks great and performs at a high level with no noise from repairs."

"Customer service was excellent!"

"The body repair work was incomplete on both days I was scheduled to pick up my car. I was given a written notice by ..." Read more

"The body work and customer service was great. The only problem we have is that they put the wrong license plate ..." Read more

"Amazing work. You can't tell anything ever happened. All done quickly. Much faster than I was expecting. ..." Read more

"My vehicle was ready before the proposed date."

"The repair was completed before the due date"

"10 days earlier!"

"My car is still pending repairs on incorrect work done by the shop."

"The first estimate was one week, and then it changed to two weeks. Maybe the front office staff didn't know something ..." Read more

"... major repairs due to the quality of work and the constant communication they give with updates and progress of vehicle repairs." Read more

"We really appreciated the great communication and friendly service. Thanks to the regular text updates, we knew the progress along ..." Read more

"... car repairs were completed in a timely manner, and communication was excellent throughout the process. I was consistently informed of the repair status and timelines. ..." Read more

"... were forgotten about and not fixed and there is a big lack of communication" Read more

"... probably five business days, but it took two weeks. They texted me with updates all along, which was helpful. Knowing up front that it would take two weeks would ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I am really statisfied with the quality of repairs. The vehicle looks great and performs at a high level with no noise from repairs."

"Customer service was excellent!"

"The body repair work was incomplete on both days I was scheduled to pick up my car. I was given a written notice by ..." Read more

"The body work and customer service was great. The only problem we have is that they put the wrong license plate ..." Read more

"Amazing work. You can't tell anything ever happened. All done quickly. Much faster than I was expecting. ..." Read more

"My vehicle was ready before the proposed date."

"The repair was completed before the due date"

"10 days earlier!"

"My car is still pending repairs on incorrect work done by the shop."

"The first estimate was one week, and then it changed to two weeks. Maybe the front office staff didn't know something ..." Read more

"... major repairs due to the quality of work and the constant communication they give with updates and progress of vehicle repairs." Read more

"We really appreciated the great communication and friendly service. Thanks to the regular text updates, we knew the progress along ..." Read more

"... car repairs were completed in a timely manner, and communication was excellent throughout the process. I was consistently informed of the repair status and timelines. ..." Read more

"... were forgotten about and not fixed and there is a big lack of communication" Read more

"... probably five business days, but it took two weeks. They texted me with updates all along, which was helpful. Knowing up front that it would take two weeks would ..." Read more

Michelle (Chevrolet owner) reviewed 8/26/26

Goldie (Jeep owner) reviewed 8/24/26

There the best

Maria (Mercedes-Benz owner) reviewed 8/24/26

Amazing service. Great time to process. Staff is Amazing thank you 👌

Christina (Mitsubishi owner) reviewed 8/24/26

I will be recommending Central Valley Collision to anyone who needs auto body work done on their vehicle. I'm satisfied with their work, customer service, their professionalism & their prices.

Melissa (Toyota owner) reviewed 8/21/26

I want to thank them for their professionalism and care. They worked hard and made my car whole again. They stayed in contact and made sure to do the best of their abilities. I really do appreciate it.

Very satisfied

I am very grateful to them for being so professional and kind. I came in tears and left with a full heart and a huge smile on my face. They made me whole again. I am a single mom. I bought the car for my daughter for her birthday. She has been a straight A student for four years in High-school and she deserved this car. So seeing how sad she was and how hard I work for my child broke my heart. Thank you again.

Frances (Toyota owner) reviewed 8/17/26

All of you were very courteous and polite to me. You kept me informed about the work being done and you even check on something I didn't understand. I appreciate all that you do for your customers.

James (Ford owner) reviewed 8/17/26

Elisabeth (Dodge owner) reviewed 8/13/26

Felipe (Dodge owner) reviewed 8/6/26

Fast repairs

Olivia (Chevrolet owner) reviewed 8/5/26

Anonymous (Ford owner) reviewed 8/5/26

EVERYTHING GOOD!!!

Juan (Kia owner) reviewed 7/30/26

Adam (Jeep owner) reviewed 7/29/26

great service

Joeceleen (Kia owner) reviewed 7/20/26

Keith (Chevrolet owner) reviewed 7/15/26

Angela (Acura owner) reviewed 7/13/26

Rick (GMC owner) reviewed 7/10/26

You have worked on my vehicles before not that I pile accidents they seem to find me but you always do excellent repairs have no complaints thank you because good body shops are hard to find

Shayesth (Toyota owner) reviewed 7/9/26

The gentleman helped me with my car. He was fantastic. That was my second time there and I enjoyed every moment of they were so on time and letting me know every day how far they are that was wonderful and thank you.

Andrew (Ford owner) reviewed 7/9/26

Barbara (Chevrolet owner) reviewed 7/9/26

My vehicle looks great and the staff is very friendly and helpful

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You should always ask your auto body shop if they offer a warranty on their repairs.

Central Valley Collision Center, Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Central Valley Collision Center, Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,747)

1,460 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?