Rich's Auto Body
In operation 62 years.
Rich's Auto Body is a family owned and operated business serving the greater Merced area since 1964.
- Free Estimates
- Lifetime Warranty
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
What more can I say, William was attentive and the repairs were great.
Repair Quality - 5.0/5.0 -
Top quality all the way.
Customer Service - 5.0/5.0 -
Our quality epairs were done expiditously and William provided information about our truck we didn't know. Great communication every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0 -
Definitivamente un si mui contenta buen trabajo
Repair Quality - 5.0/5.0 -
They did professional work. They had my car ready when they said they would and kept me informed about everything they were doing to it. Thank you
Customer Service - 5.0/5.0 -
Mui buen servicio quede mui contenta con el trabajo me estuvieron informando de todo lo que nesesitan a el carro y mui profesionales grasias
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done quickly and efficiently
Customer Service - 5.0/5.0 -
Top tier customer service from every single person I interacted with
Likely to Recommend - 5.0/5.0 -
I take all of my body work here
Repair Quality - 5.0/5.0 -
Great communication to go along with the superior work
Customer Service - 5.0/5.0 -
Carlos was great
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Rich's Auto Body to anyone that needs to vehicle repair.
Repair Quality - 5.0/5.0 -
Yes. Rich's Auto Body did an exceptional job on the repairs to my vehicle.
Customer Service - 5.0/5.0 -
The team at Rich's Auto Body did an amazing job from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was wonderful, and my car looks so spectacular it feels like it just rolled off the showroom floor. "I am blown away by the amazing service and how brand-new my car looks inside and out."The team was so helpful, and the cleanliness of my car is beyond spectacular—it looks better than the day I bought it!"
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience I had was excellent from start to finish. Julian was very pleasant and responsive. Not only did my vehicle get fixed but I received it cleaner than when I dropped it off.
Customer Service - 5.0/5.0 -
Julian is great! I will definitely recommend Rich's auto body to our friends and family.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
If you want the best in the industry, work quality and good manners in the office this your place! They have always treated me really good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Just explained, plastic under the fender dragging, door little be hart to close, I think rush time was the reason why
Customer Service - 4.0/5.0 -
Drivers door it’s little hard to close, plastic cover under the fender was dragging on the road after the repair, I fix it my self
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job and fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Julian was very helpful & all the staff were great! Would definitely recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
First time customer treated well
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Job well done
Likely to Recommend - 3.0/5.0 -
My sister already goes there.
Repair Quality - 0.5/5.0 -
The bumper is not aligned with my vehicle, I need to bring it back. Plus the parts are so cheaply made, I’m unimpressed with portion.
Customer Service - 4.0/5.0 -
They were very courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Will helped fix my car and came out just as new!!