Caliber - Merced
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Annette was so efficient. She always kept me updated with repairs and approvals. She made my whole experience so easy and worry free. I’d definitely recommend her to anyone that comes in for repairs! Thank you so much Annette!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing!
Returned Clean
My Experience - 5.0/5.0 -
The work was done quickly and well, and I really appreciated how communicative the team was throughout the process, giving me updates every day so I could anticipate when my vehicle would be ready for pick up. I had not heard of the company before they had been recommended to me by my insurance, but I will definitely trust them again in the future with any repairs.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Thank you
Customer Service - 4.5/5.0 -
Thank you
Returned Clean
My Experience - 5.0/5.0 -
The communication they had with me while my vehicle was in the repair process was great. I was getting almost daily updates through text message. Thank you for the good service, and the vehicle looked really good after the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied, thank you for the constant communication about my vehicle
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Annette and the receptionist were extremely kind and informative. I had no questions because everything was explained to me with knowledge and great respect. I am very happy that Caliber Collision is contacted with my insurance company.
Likely to Recommend - 5.0/5.0 -
I already informed family and friends of the great service
Repair Quality - 5.0/5.0 -
Looks good as new!
Customer Service - 5.0/5.0 -
Great team and Annette kept me updated every step of the way answered all of my questions and concerns
My Experience - 5.0/5.0 -
Repair was fine. There were old pieces from my car in the back that I had to throw out. I also found two caps just free in my engine compartment that had been removed and not replaced, and had to figure out where those went.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
There was a large dirty piece from the engine compartment frame in my car that stained items it was on top of and that we had to dispose of. There were also several caps free in my engine that I had to Google where they went and put back.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were so responsive and kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly, kind, and professional! And WOW! FAST!!😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Good work
Repair Quality - 3.5/5.0 -
The parts took to long to arrive
Customer Service - 3.5/5.0 -
To long of a wait
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The surpassed all my expectations. They did a great job and very thorough. Completed before the original due date. Annette was so helpful, kind and informative through the whole procedure. I’m very thankful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Speedy service. Delivered when promised.
Customer Service - 5.0/5.0 -
Great communication
My Experience - 5.0/5.0 -
Caliber was extremely efficient. They had my car for a very short time and it looks great. The cleaned my car also, inside and out, which was a nice surprise.
My Experience - 5.0/5.0 -
Everyone at Caliber Collision was a pleasure to work with, from the receptionist to the service advisor to the service manager. They worked professionally and expediently to take care of our Subaru WRX.!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car was clean and ready on time. I appreciated the genuine assistance I received from Annette and the team.