Caliber - Merced

4.7 (1,438reviews)
96%
100 W. Main St,  Merced,  CA  95340

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,438)

My Experience

Great repair experience. 10/10 would recommend and use again.

Likely to Recommend

Repair Quality

Great Service, repairs and communication were handled quickly and professionally

Customer Service

Great communication.

My Experience

I was updated the entire time my car was being repaired and my car ended up being completed a week early. My questions were answered thoroughly the entire time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I recently took my car in to get a scratch repaired and some paint touch-up work done, and I couldn’t be happier with the results. From start to finish, the service was excellent. The team was professional, friendly, and explained the entire process clearly so I knew exactly what to expect. The repair itself was flawless — you can’t even tell there was ever a scratch there. The paint matched perfectly, and the finish looks smooth and brand new. They truly paid attention to detail and treated my car with care. What stood out most was the great communication. They kept me updated throughout the process and made everything stress-free. I highly recommend this auto body shop to anyone needing repairs. Amazing job all around!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

YES!

Repair Quality

Had to come back for a light bulb and it was fixed in 5 minutes!

Customer Service

Was treated properly and my car was repaired in record time.

Likely to Recommend

Repair Quality

Efficient, informative, professional, and friendly. Truly seemed concerned about me and my situation.

Customer Service

Likely to Recommend

Repair Quality

You did an excellent job in a timely manner. Thanks a lot.

Customer Service

Annette was pleasant and very accommodating.

Returned Clean

My Experience

Let’s start with positive serve rep was very nice , but that’s about it service was horrible they kept on giving me completion dates then the dates got pushed out time and time again. Finally picked up the car opened the lift gate has noticeable gaps where they worked on the car rough edges poor workmanship HORRIBLE. Paint job was horrible little sanding done rough edges I will never ever deal with this company again if I could give them negative stats/ rating i would .

Likely to Recommend

Will never deal with you guys again

Repair Quality

Good first your rep was very informative very nice. I will never take one of my vehicles to your guys’s business again very poor craftsmanship kept on getting delays overall dissatisfied with the work not happy at all.

Customer Service

Your rap was very informative

Returned Clean

My Experience

I was very satisfied with the repair. The staff were kind and super helpful. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Great fast service

Likely to Recommend

Repair Quality

I am really satisfied, please on the service and how quick I got my car back along with the communication. Thank you again for a job well done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent repair job and fast service thanks a million...

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

A very good job

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service and polite staff

Customer Service

Likely to Recommend

Repair Quality

The damage to my car was repaired so professionally and beautifully that there’s absolutely no sign anything ever happened. I’m beyond impressed with their work!

Customer Service

Outstanding customer service! They kept me updated with text messages every step of the way, which I truly appreciated. It made the whole process smooth and stress-free.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was regularly updated on the status of my car. It was complete in a very timely manner, much earlier than expected! The customer service was superb especially from Annette, thank you! Thank you very much I completely recommend your guys's services and work

Customer Service

Annette was awesome and everyone who took part in this

My Experience

Want to give a special appreciation to Annette for being so helpful!

My Experience

Annette provided very consistent updates and the whole staff was very accommodating.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for doing a Great Job! You all are very much appreciated 👍

My Experience

The whole proses was so smooth Annette was so help full and kept me updated through the whole process all the repairs looked amazing and was done in a amazing time frame thank you

Likely to Recommend

I will go here for any future repairs I have

Repair Quality

I was amazed by how quick and precise the repairs were done everything that was fixed looks great my car was cleaned when I picked it up and Annette kept me informed the whole time couldn’t ask for anything more great job..

Customer Service

Annette has the best customer service service loved it

Returned Clean