Caliber - Merced
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Instead of taking 10 days for the repair, it took only 6, great surprise! I had to pay only the deductible, it looked like new and was also washed.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The work was done as planned, the time for completion was shorter than I thought and the car was washed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
The repair was nice just wish the customer service had a better attitude to the customers
Customer Service - 1.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Hood gap was still there.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Only if Annette takes care of them. Only!
Repair Quality - 5.0/5.0 -
My experience started off at a 1,once Annette got involved everything went fast and smoothly. I would only return if Annette would handle my repairs. Thank you.
Customer Service - 0.5/5.0 -
Poor customer service. Once Annette got involved. 10
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated Caliber sending text messages with updates on repairs, all the way to completion, and many times I would also receive a phone call about the repairs. I would definitely, refer family and friends, to Caliber Collision Center.👍. THANK YOU!😊
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was a large stain on the driver’s seat.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Even though it took so long to find my part, I’m glad that it was able to get this matter, settled very satisfied thank you for all you did great job
My Experience - 5.0/5.0 -
Very pleased with the service given. The team was fast and precise. Greatly appreciate their kindness
Likely to Recommend - 5.0/5.0 -
Will absolutely recommend to friends and families
Repair Quality - 5.0/5.0 -
Can’t even notice anything happened to my car
Customer Service - 5.0/5.0 -
Service is unmatched. Professional staff
Likely to Recommend - 5.0/5.0 -
No problem would tell all my friends about the service is got.
Repair Quality - 5.0/5.0 -
EVERYTHING WAS GREAT
Customer Service - 5.0/5.0 -
Service people did a great job.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very friendly. My car was ready 2 days before the estimated date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was done quickly with no confusion
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will say the best,
Repair Quality - 5.0/5.0 -
Take in my car on Monday and car ready on Friday great work 100% satisfy
Customer Service - 5.0/5.0 -
Happy for a good service and work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Took 6 truck drop offs for my truck to get fixed. Communication was horrible. They wouldnt keep me updated. They ignored emails and texts.