Caliber - Merrill
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Barb and Jon were amazing to work with, and made the process fast and easy! Good communication, friendly, and trustworthy
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and helping me deal with the insurance company! Hugh quality repair! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repairs and service! Definitely would recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Barb was so fantastic and communicated with me to help give me an accurate timeline about when my car would be done. 10/10. Would 100% use Caliber in the future.
Likely to Recommend - 5.0/5.0 -
Have already told others.
Repair Quality - 5.0/5.0 -
Barb is the office was lovely and communicated often and accurately. I was so impressed with my experience. My car turned out great. Pretty effortless. Will definitely be back in the future if needed! Thank you!
Customer Service - 5.0/5.0 -
Lovely!
Returned Clean
My Experience - 5.0/5.0 -
Great job to the tech's Thanks to the front office for all the help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was just like new!
Customer Service - 5.0/5.0 -
Always available to answer questions!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision in Merrill was wonderful! Barb communicated with me every step of the way. She was always professional and kind - plus if I had extra questions, she was incredibly gracious. I would recommend them wholeheartedly. (I really love my Jeep Wrangler. It’s 10 years old and they treated it like the gold I think it is!!) Additionally, the synchronization between State Farm, Caliber and Enterprise proved seamless. I was taken care of and I had a rental to get to work. Thank you so much!
Likely to Recommend - 5.0/5.0 -
Extremely likely!
Repair Quality - 5.0/5.0 -
My whole experience with Caliber in Merrill was fabulous! Barb was communicative, kind and professional. And the results were outstanding!
Customer Service - 5.0/5.0 -
Fabulous!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend both our shops:)
Repair Quality - 4.0/5.0 -
I was happy to get in right away. But waited for parts for a long time. Rental vehicles would enhance your customer’s satisfaction. Overall pleased with the experience.
Customer Service - 4.5/5.0 -
It was fine. In hindsight I could have drove the vehicle until the parts came. Very friendly. More update texts would have been nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Hopefully will be, however the job is far from complete. So not ready for fair feedback at this point.