K B Body Shop Inc

5.0 (3,992reviews)

99%

(715) 536-4415

1211 W Main St, Merrill, WI 54452

99%

See Photos

1211 W Main St
Merrill, WI 54452

Get Directions Website

About K B Body Shop Inc

See Photos

1211 W Main St
Merrill, WI 54452

Get Directions Website

KB Body Shop is a family owned auto repair business that has been serving the community since 1965. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process, including text and email messaging with vehicle owners.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:00 am - 5:00 pm
Tue	7:00 am - 5:00 pm
Wed	7:00 am - 5:00 pm
Thu	7:00 am - 5:00 pm
Fri	7:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (3,992)

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Rating

3,186 Customers Rated

5 Stars

75.6% Complete

(3018)
4 Stars

3.4% Complete

(137)
3 Stars

0.4% Complete

(15)
2 Stars

0.2% Complete

(8)
1 Star

0.1% Complete

(2)
< 1 Star

0.2% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team receives high marks for friendly, professional, and courteous service throughout the entire process. Communication stands out as a key strength, with text and phone updates keeping customers well-informed at every stage. Timeliness is frequently highlighted, with many vehicles completed ahead of schedule. Customers also express genuine delight at the unexpected interior and exterior detailing upon pickup. A few customers noted occasional delays due to parts availability and wished for more proactive updates during longer repair windows, while isolated concerns about minor overlooked items were raised. Overall, the overwhelming sentiment reflects exceptional satisfaction and strong loyalty, with customers repeatedly recommending the shop to family and friends.

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Service Quality
Timeliness
Communication

"The body work done on my truck was nothing short of outstanding! Thank you, K B Body Shop!"

"... repair was completed much faster than I anticipated. Everything was perfect - the fit, the paint and the clear coat. I will absolutely be using KB again when the need ..." Read more

"... effort to provide me the best experience possible. The quality of the workmanship is outstanding. My truck looks better than the day it rolled off the lot." Read more

"KB found items that were an issue that 2 other shops missed. Very high quality work!"

"Excellent customer service. High quality automobile repair. Highly recommend KB Body Shop. Very extremely satisfied over 40+ years."

"Great experience! My car was done quicker than expected with excellent communication throughout. Highly recommend!"

"... rear-ended and the whole bed needed to come off so, a week and half was super fast service I thought!" Read more

"Car looks great! There was a delay due to a broken part but that was communicated to me. Overall very pleased with the experience."

"... However I was well informed of it and they took the extra time to do the Job right" Read more

"Scheduled repairs were delayed"

"Great experience! My car was done quicker than expected with excellent communication throughout. Highly recommend!"

"Exceptional communication!"

"... appreciated the text updates that was very helpful. Communication was outstanding overall." Read more

"Everything went just as they said!"

"... the shop to make sure everything was covered, and communication was consistent and helpful. I don't know if I look forward to working with them ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication