Caliber - Merrill
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Professional and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly & easy to work with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great company!
Repair Quality - 5.0/5.0 -
Barb and Mindy were wonderful to work with and excellent communicators.
Customer Service - 5.0/5.0 -
I love Barb and Mindy!
Returned Clean
My Experience - 5.0/5.0 -
Good and Friendly customer service. Kept me well informed through AI texts and phone calls. Definitely would go there again (though I hope not because that means my car is damaged again lol)
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Car sent home without panels attached inside and there is a weird rattle. Taking it back
Customer Service - 2.5/5.0 -
Nice, but not clear on timeline or what is going on with parts. Also said they had the parts in before I brought the car for repair, but they didn’t.
Returned Clean
My Experience - 5.0/5.0 -
This is the second time Ive had my vehicle repaired through Caliber. The team there us ABSOLUTELY fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Overall good service and quality work, easy to work with. Just takes a long time to get work done which is largely out of control of Caliber Collision.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service, transparent process, vehicle looks great, very happy with the paint and how the body turned out. Jon and mindy were both extremely helpful throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took a while to get in, but you can’t rush perfection. Very fine work, car looks good as new!
My Experience - 5.0/5.0 -
Very easy to work with! I loved the communication I received from their office regarding the progress on my vehicle. Great job on completing the repairs in a timely manner!
Likely to Recommend - 5.0/5.0 -
Great place
Repair Quality - 5.0/5.0 -
Great job, good business to work with, pleasant staff and good communications with customer.
Customer Service - 5.0/5.0 -
Job well done!
My Experience - 5.0/5.0 -
Thank you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff there is AMAZING! Jon Dehnel did a great job+
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
After this I'm calling everyone to tell them how they don't take accountability
Repair Quality - 0.5/5.0 -
I get my truck back, and my rear park sensor doesnt work anymore. It worked when I dropped it off and when I called about the problem first it was blaming my sister when all she did was bring the truck to my house to me as I work 3rd shift. Then tried saying there was codes that came up as them not working prior to them fixing the Deer damage.(u think someone would of called if there was more issues then the cosmetic part). But When I dropped off the truck they worked just fine, they beeped when I backed up to close to anything, even with the deer damage it was still working. No lights on the dash besides the tire pressure light which is normal for winter weather. Now there saying they don't know if my insurance will cover it when they obviously broke it and don't want to take accountability. I spent 1300 to fix a door n part of the box to get my truck back broken and then want more money to fix someone else's mistakes. Very dissatisfied. Looking into a different shop.
Customer Service - 0.5/5.0 -
I get my truck back, and my rear park sensor doesnt work anymore. It worked when I dropped it off and when I called about the problem first it was blaming my sister when all she did was bring the truck to my house to me as I work 3rd shift. Then tried saying there was codes that came up as them not working prior to them fixing the Deer damage.(u think someone would of called if there was more issues then the cosmetic part). But When I dropped off the truck they worked just fine, they beeped when I backed up to close to anything, even with the deer damage it was still working. No lights on the dash besides the tire pressure light which is normal for winter weather. Now there saying they don't know if my insurance will cover it when they obviously broke it and don't want to take accountability. I spent 1300 to fix a door n part of the box to get my truck back broken and then want more money to fix someone else's mistakes. Very dissatisfied. Looking into a different shop.