Caliber - Miami - NE 14th Ave

4.7 (5,316reviews)
94%
12000 NE 14th Ave,  Miami,  FL  33161

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,316)

My Experience

I really appreciated Carlos updating me on the status of my repairs and for getting the work done quickly, but correctly, knowing i had an extensive road trip planned

My Experience

Communication was great, everyone was very nice and responsive. 10/10 recommend. Giovanni was wonderful

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Geovanny did a great job

Customer Service

Returned Clean

My Experience

None. I'm satisfied with how the job came out.

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Repair Quality

Ok but the colors don’t match look like 2 difference color

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Customer Service

Returned Clean

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Repair Quality

Good work

Customer Service

Excelente CS

Returned Clean

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Returned Clean

My Experience

Wonderful job! My car looks brand new.

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This is the highest quality repair work I have ever seen. The car looked like a brand new car.

Repair Quality

The car looks amazing. The repairs are perfect. The paint looks perfect. It looks like a brand new car.

Customer Service

Everyone I met with from Hector who supervised the repairs to the folks upfront, was knowledgeable, informative, personable, and prompt.

Returned Clean

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Repair Quality

Nos gustó mucho la reparación calificación 10

Customer Service

Returned Clean

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My Experience

Caliber was great to deal with. Did a great job fixing my car and was much quicker than anticipated.

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Repair Quality

Caliber was fantastic. Couldn’t have asked for them to be more accommodating. Super professional.

Customer Service

Customer service could not have been better.

Returned Clean

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Repair Quality

Had to return because of defective part

Customer Service

Gio is always very nice, helpful and professional. I cannot say the same for the office people. Very lethargic and in a bad mood. They don’t even say good morning. You walk in and everyone is scowling at all times. There’s no sense of urgency or even care to customer service. Pretty bad. The woman in the office would just stare at me angrily for some reason. And When i would call the front desk guys just says hello, which is weird i would think one would want to say the business name. It felt like i had the wrong number. Office people 0/10 Gio 10/10.

Returned Clean

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Repair Quality

Hector was great.

Customer Service

Hector was great.

Returned Clean

My Experience

I had a great experience with Caliber Collision. The entire team was friendly, professional, and communicated clearly throughout the repair process. The repair was completed quickly, and I always knew what was happening with my vehicle. I especially appreciated the attention to detail. Not only was the repair completed beautifully, but the team also washed the exterior and cleaned the interior of my car before returning it to me, which was a very pleasant surprise. That extra level of care did not go unnoticed. Thank you for making the entire experience smooth and stress-free!

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Repair Quality

Customer Service

Costumer service is excellent. Giovanni was always in communication.

Returned Clean