Caliber - Miami - NE 14th Ave

4.7 (5,327reviews)
94%
12000 NE 14th Ave,  Miami,  FL  33161

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,327)

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Repair Quality

Customer Service

Returned Clean

My Experience

Wonderful job! My car looks brand new.

Likely to Recommend

This is the highest quality repair work I have ever seen. The car looked like a brand new car.

Repair Quality

The car looks amazing. The repairs are perfect. The paint looks perfect. It looks like a brand new car.

Customer Service

Everyone I met with from Hector who supervised the repairs to the folks upfront, was knowledgeable, informative, personable, and prompt.

Returned Clean

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Repair Quality

Nos gustó mucho la reparación calificación 10

Customer Service

Returned Clean

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My Experience

Caliber was great to deal with. Did a great job fixing my car and was much quicker than anticipated.

Likely to Recommend

Repair Quality

Caliber was fantastic. Couldn’t have asked for them to be more accommodating. Super professional.

Customer Service

Customer service could not have been better.

Returned Clean

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Repair Quality

Had to return because of defective part

Customer Service

Gio is always very nice, helpful and professional. I cannot say the same for the office people. Very lethargic and in a bad mood. They don’t even say good morning. You walk in and everyone is scowling at all times. There’s no sense of urgency or even care to customer service. Pretty bad. The woman in the office would just stare at me angrily for some reason. And When i would call the front desk guys just says hello, which is weird i would think one would want to say the business name. It felt like i had the wrong number. Office people 0/10 Gio 10/10.

Returned Clean

Likely to Recommend

Repair Quality

Hector was great.

Customer Service

Hector was great.

Returned Clean

My Experience

I had a great experience with Caliber Collision. The entire team was friendly, professional, and communicated clearly throughout the repair process. The repair was completed quickly, and I always knew what was happening with my vehicle. I especially appreciated the attention to detail. Not only was the repair completed beautifully, but the team also washed the exterior and cleaned the interior of my car before returning it to me, which was a very pleasant surprise. That extra level of care did not go unnoticed. Thank you for making the entire experience smooth and stress-free!

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Customer Service

Costumer service is excellent. Giovanni was always in communication.

Returned Clean

My Experience

I had a good experience with Caliber Collision. The team kept me informed throughout the repair process, answered my questions, and completed the repairs in a timely manner. My vehicle looks great, and I appreciate the professionalism and excellent customer service

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Repair Quality

Excellent service and status updates.

Customer Service

Awesome customer service.

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My Experience

Very professional and wonderful customer service. Very satisfied

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Will definitely do

Repair Quality

Great service and very easy process

Customer Service

Very professional

Returned Clean

My Experience

The. Service is very professional. I'm recommending 100 percent.

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Customer Service

Returned Clean

My Experience

I had a great experience with this body shop. They did an excellent job repairing my car and made it look like new again. The staff was professional, friendly, and kept me informed throughout the process. The work was completed on time, and I couldn't be happier with the results, 10 out of 10.

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Geovani was very polite and helpful. He communicated and provided regular updates. I’m so pleased he assisted me in this stressful process and even returned the car ahead of scheduled pickup. He was a pleasure to work with!

Likely to Recommend

Repair Quality

Geovani, provided excellent customer service and communication. Car looks great. Thank you.

Customer Service

Returned Clean

My Experience

Job well done!

Likely to Recommend

Repair Quality

Good customer service and job satisfaction is the best!

Customer Service

Good customer service and job well done!

Returned Clean

My Experience

Good energy in the building. My rep, Carlos I believe his name is, is friendly, informative and easy to talk to. I would recommend this place for sure.

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Customer Service