Caliber - Miami - North Doral
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I will recommend your service 100% to all my friends
Repair Quality - 5.0/5.0 -
Very professional team, super helpful in anyway, quick service and updates during the process. And they even help me out with the car rental. The all process was smooth.
Customer Service - 5.0/5.0 -
Very professional team, super helpful in anyway, quick service and updates during the process. And they even help me out with the car rental. The all process was smooth.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I had an absolutely horrible experience with Caliber Collision and would not recommend them to anyone. I brought my brand new 2025 BMW (with less than 4,000 miles) in for what should have been a simple repair. I specifically went through Progressive and chose an in-network shop to avoid stress and headaches — but this turned into the biggest headache of all. When I picked up my car, I immediately noticed an ant on the dashboard. As I looked closer, I found hundreds of ants crawling throughout the interior. I was honestly shocked. I live in the city and my car is never near vegetation, so there is no reasonable explanation for this happening outside of their care. I calmly went back inside and asked for the service agent who had been helping me. Instead of taking the situation seriously, he brought out the manager and they were cracking jokes while I stood there with an ant-infested car. Completely unprofessional and tone-deaf. They told me they would “take care of it” by fumigating or using ant gel, so after already driving two hours in a terrible rental, I drove another two hours back home expecting the issue to be handled. The next day, I get a call — not to reassure me that the problem was fixed — but to deflect blame. They repeatedly tried to suggest that my husband must have been eating Doritos in the car (which is completely false — we don’t even eat Doritos). If anything, that just raises more concern about what was happening with my car while it was in their possession. Instead of focusing on solving the issue, they were fixated on avoiding responsibility. When I asked them not to blame the customer and to just focus on fixing the problem, I was told, “I’m going to have to cut you off.” Completely unacceptable and incredibly rude. After that, I dealt with even more frustration from management. Communication was poor, accountability was nonexistent, and I had to go back and forth between them and my insurance for over a week just to get this handled. I finally got my car back, but was told there could still be more in the dash that they aren’t seeing which is absolutely insane to hear about a practically brand new luxury vehicle. This experience was stressful, unprofessional, and completely avoidable. Between the rude staff, lack of accountability, and the condition my car was returned in, I would strongly advise anyone to think twice before trusting Caliber Collision with their vehicle.
Customer Service - 0.5/5.0 -
I had an absolutely horrible experience with Caliber Collision and would not recommend them to anyone. I brought my brand new 2025 BMW (with less than 4,000 miles) in for what should have been a simple repair. I specifically went through Progressive and chose an in-network shop to avoid stress and headaches — but this turned into the biggest headache of all. When I picked up my car, I immediately noticed an ant on the dashboard. As I looked closer, I found hundreds of ants crawling throughout the interior. I was honestly shocked. I live in the city and my car is never near vegetation, so there is no reasonable explanation for this happening outside of their care. I calmly went back inside and asked for the service agent who had been helping me. Instead of taking the situation seriously, he brought out the manager and they were cracking jokes while I stood there with an ant-infested car. Completely unprofessional and tone-deaf. They told me they would “take care of it” by fumigating or using ant gel, so after already driving two hours in a terrible rental, I drove another two hours back home expecting the issue to be handled. The next day, I get a call — not to reassure me that the problem was fixed — but to deflect blame. They repeatedly tried to suggest that my husband must have been eating Doritos in the car (which is completely false — we don’t even eat Doritos). If anything, that just raises more concern about what was happening with my car while it was in their possession. Instead of focusing on solving the issue, they were fixated on avoiding responsibility. When I asked them not to blame the customer and to just focus on fixing the problem, I was told, “I’m going to have to cut you off.” Completely unacceptable and incredibly rude. After that, I dealt with even more frustration from management. Communication was poor, accountability was nonexistent, and I had to go back and forth between them and my insurance for over a week just to get this handled. I finally got my car back, but was told there could still be a “hive in the dash,” which is absolutely insane to hear about a practically brand new luxury vehicle. This experience was stressful, unprofessional, and completely avoidable. Between the rude staff, lack of accountability, and the condition my car was returned in, I would strongly advise anyone to think twice before trusting Caliber Collision with their vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Angel did an incredible job fixing my car. He even expedited the time it would take to get fixed to help me because I did not have any car to drive to work and could not obtain a rental car. My car was fixed so quickly because of him. I cannot thank him enough for all of his hard work and for going above and beyond to fix my car!! My car is completely fixed and looks amazing! Angel also cleaned my car for me and fixed the license plate. My car looks better than it did when I bought it. Thank you so much. I would highly recommend your services to everyone
Customer Service - 5.0/5.0 -
Angel did an incredible job fixing my car. He even expedited the time it would take to get fixed to help me because I did not have any car to drive to work and could not obtain a rental car. My car was fixed so quickly because of him. I cannot thank him enough for all of his hard work and for going above and beyond to fix my car!! My car is completely fixed and looks amazing! Angel also cleaned my car for me and fixed the license plate. My car looks better than it did when I bought it. Thank you so much. I would highly recommend your services to everyone
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car was fixed in a timely manner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional work, quick and great communication updating me on the progress of the reparations.
Customer Service - 5.0/5.0 -
Professional work, quick and great communication updating me on the progress of the reparations.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes very security
Repair Quality - 5.0/5.0 -
Very profesional and good atención
Customer Service - 5.0/5.0 -
Good atención
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
few details out control
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work was done well and timely. Communication updates were not sent, so I had to call and find out the car was done.
Customer Service - 4.0/5.0 -
Had to call for updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the repair! It looks like new. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Los recomiendo x el buen servicio y trabajo que ofrecen, saludos.
Repair Quality - 5.0/5.0 -
Muy bueno el trabajo que hicieron con mi carro, buen servicio y atención, muchas gracias de mi parte y los recomiendo con mucha garantía. Saludos
Customer Service - 5.0/5.0 -
Muy bueno el trabajo que hicieron con mi carro, buen servicio y atención, muchas gracias de mi parte y los recomiendo con mucha garantía. Saludos
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service