Caliber - Milford Ct

4.8 (1,380reviews)
95%
392 Naugatuck Ave,  Milford,  CT  06460

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,380)

Likely to Recommend

Repair Quality

Very professional and organized

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

A class act, nicely done, professional and customer conscientious.

Likely to Recommend

Repair Quality

Looks perfect.

Customer Service

They were attentive, courteous, responsive to questions and sent frequent text updates.

My Experience

What was supposed to be a 2 day job ended up being 8 days. I was lied to I had to call to get any answers. My car was held hostage for 8 days and I was terribly inconvenienced. My time is very important and that why we make appointments. I expected much better service then what I received. I will never recommend Caliber to anyone.

My Experience

My experience at Caliber was wonderful. The care you gave my 2004 was as though it was a 2022. Caliber is a quality repair shop with a friendly and pleasant staff. I will highly recommend Caliber to friends and family. Your quality work exceeded my expectations!! Thank you

Likely to Recommend

Repair Quality

Caliber will be a company I refer friends and family to. They made my ‘04 Honda Accord look like a new car. Friendly service and always with a smile. Thank you for recommending them. I am extremely pleased.

Customer Service

As I stated previously, friendly and efficient.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The car looks beautiful. They did a wonderful job.

Customer Service

Repair shop personnel were outstanding ~ courteous, knowledgeable, up-front about everything. I have never experienced better.

Likely to Recommend

Repair Quality

Customer Service

adjuster is useless

My Experience

The person in charge of the repairs kept me informed on the progress of the repairs being done and the expected date my car would be done

Likely to Recommend

The wait is to long

Repair Quality

I had to wait too long to have my car repaired and I’m going to have to call them back because there’s condensation in the headlight which will be an inconvenience for me

Customer Service

They were professional and gave me sn update as to the work that was being done

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am an absolutely satisfied customer. Congratulations on a job well done, I would/will definitely recommend Caliber Collision to customers that are indecisive. Thank you guys for your awesome work.

Likely to Recommend

Repair Quality

Customer Service

Awesome job the finish product was satisfactory

My Experience

Thank you.

My Experience

They fixed my car after a deer jumped into me & made my car look better than it had in years. 36 hrs after I picked it up, all their work was destroyed when I was hit ! They took my car in for a look, said it was undrivable, and helped me with everything all over again :) I'd recommend them in a second !!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

They kept in touch regarding status and issues with supplies, quick response to any of my inquiries. Both Joe and Melissa were professional and helpful.