Caliber - Minneapolis - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luke was great to work with, very communicative and helpful. Repair work was high quality. Car was finished sooner than expected
Customer Service - 5.0/5.0 -
Luke was awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seamless from start to finish. From initial appointment to driving away with a sparkling clean car, a class act.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The entire staff was friendly and knowledgeable, super cool to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luke and the team did an amazing job communicating and were very professional. Will be using Caliber in the future if I need work done.
Customer Service - 5.0/5.0 -
Julie and Luke were the ones I had interaction with. They were extremely helpful and pleasant.
My Experience - 5.0/5.0 -
I am happy and very sastify with the results.excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fun friendly people there! Work was great and I was kept informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people…informative, kept me informed regarding progress, answered my questions and the work was great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I worked with at Caliber downtown Mpls was exceptional and provided the highest level of service. I recommend them to everyone! Many thanks!
Likely to Recommend - 5.0/5.0 -
Really appreciate the detailing done at the end of the repair
Repair Quality - 5.0/5.0 -
This team is phenomenal
Customer Service - 5.0/5.0 -
From Luke who kept in good communication, to manager addressing extended repair time, to rep at the front desk - all top notch in providing exceptional customer service. 10++++++
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luke and Julie were amazing! Great communication and my car looks amazing.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team was incredible. Made the process so easy, more than willing to help, and the repairs look great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look great. With previous shops you could see some remnants of damage. Luke and his team had my car looking like it was never hit.
Customer Service - 5.0/5.0 -
I dont remember her name unfortunately but the woman at the front desk was knowledgeable and very willing to help. Same with Luke, knew what he was talking about and explained everything clearly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would go to this location again in a heartbeat. The team at Caliber Collision was absolutely great, seriously everyone was so nice and helpful. They called and sent a text while I was still on the phone with my insurance who helped me find them and submitted an inquiry on my behalf. They went over everything and there was no pressure. Dropped it off on a Friday afternoon and by Monday afternoon it was ready. (Back window was broken due to theft)They worked closely with the car rental location and I was allowed to pickup and drop off from the shop. I was so pleasantly surprised and thankful for the detail and care that went into cleaning out the glass out my SUV. It was a sad and rough situation especially so close the end of the year and holidays, but they made their side of things as smooth and painless as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super friendly staff that made me feel confident in the work being done.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The overall customer service 10/10 from every employee I encountered throughout my visits to Caliber. My car was super clean and looked amazing when they were done! Special thanks to Luke for being so approachable and providing me with top tier customer service from the beginning of the experience until the end! Highly recommend
Customer Service - 5.0/5.0 -
All employees were amazing especially Luke who I worked with directly. Awesome job at communicating!