Caliber - Minneapolis - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything seems like it is back to normal
Customer Service - 5.0/5.0 -
The folks at Caliber did everything very quickly and professionally.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision did a wonderful job on my bumper repair and were very efficient - it only took a couple of days. Everyone was friendly and welcoming throughout every interaction. I will definitely return for any other auto body work I may need in the future!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When I picked up my car after body work, it wouldn’t start. Battery was drained. Now, my park lights won’t shut off so battery drained again while parked in my garage. Had to cancel Labor Day weekend trip because I didn’t have a car.
Customer Service - 2.5/5.0 -
Waiting to call the shop tomorrow to find out what can be done with my car. So customer service experience is not complete.
Returned Clean
My Experience - 5.0/5.0 -
Everything was good except they gave me the car and the hood was open and I realized that early otherwise it would have been a big problem!
My Experience - 5.0/5.0 -
They did a great job with my car and were very quick with repairs. My car looked brand new after they were done with it!! On top of the great work on the car, they detailed the inside and i picked it up smelling and looking fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Grateful they handled my insurance claim and car rental smoothly!
My Experience - 5.0/5.0 -
I didn’t catch her name, but the woman in the front with the beautiful reddish hair was amazing. She answered any and all questions, even before I knew I had them. She was very kind and made me feel valued as a customer. 10/10. I also appreciated the text updates and in the end when Mo(e) did a quick rundown of what happened to my car for the repairs.
Likely to Recommend - 5.0/5.0 -
One thing I would suggest is to make sure the car is clean because I got my car back so beautiful, but inside there were black streaks and marks that had to be cleaned out as well as some other scuffs that I had to buff out myself on the outside of the car. Otherwise, I definitely would and am satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Woman at the front is amazing and made me feel valued as a customer
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great customer service, quick and well done. There was a cover left and misplaced inside my car (not the biggest deal) and it seems that the door itself needs to be pushed harder in order to close it.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done quickly, it looks great and they were friendly and helpful along the way! My mom went to a dealer to get her car repaired and after seeing mine, she said she wished she had went to Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Working with Caliber was awesome! They kept me completely informed all through the process and working with Julie was a dream. I also really appreciated their COVID protection in place when I had to drop off and pick up the vehicle. Will definitely recommend to anyone who needs work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never, ever, ever!
Repair Quality - 2.5/5.0 -
Paint work? Excellent. Significant interior damage? Unacceptable.
Customer Service - 0.5/5.0 -
Horrible communication, didn't reach out during repair to prevent significant interior damage, attitude problem.