Caliber - Minneapolis - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You have great people there! I can’t remember the woman at the counter’s name but she was great. Super thorough and knew what she was doing! The guy who checked me in was great. It was either Josh or Justin or something close to that! Riley finished up my experience and was great. He kept me apprised of the status, what was going on, and when I could expect the car. He did a great job!! While I didn’t interact with the people who worked on my car - and I don’t know much about cars!- it looked great!!! They really did a fantastic job!!! So thank you very much. Shout if you ever need a reference! Thanks again.
My Experience - 5.0/5.0 -
The employees worked with me to deliver the car around my schedule - thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
timely, people are nice.
Repair Quality - 3.5/5.0 -
Repair was great. Took little time. People are nice. I wish they would have updated me on the status of the vehicle throughout the day. I got a call at 5:15PM on a Friday saying the car was done and they closed at 5:30PM. I couldn't make it there on time to pick up the car and it was a weekend. I wish they would have given me a heads up that the car could be potentially done that day.I had zero time frame of how long the repair would take.
Customer Service - 3.5/5.0 -
see previous comment
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My vehicle came back looking good as new. Very satisfied with the service.
My Experience - 5.0/5.0 -
I was most satisfied with the work. And the job was done quicker than I expected.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate the communication. And, appreciate Josh! Kudos to the painter
My Experience - 0.0/5.0 -
My car was not repaired so this generic survey does not address my situation. Overall, I dealt with very friendly people, but felt like answers about my car were overall vague and not to the point. Got the impression there was some financial incentive for my car to be totalled or that the body shop just doesn't have a business model centered around advocating for or advising their customers in any meaningful way. My first impression during the mark up assessment of my car was lack of trust and that's the impression I leave with. Wouldn't feel comfortable bringing my car back.