Caliber - Modesto - 10th St
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It was really easy and straightforward. Cynthia was so kind and made the whole experience so much better
Likely to Recommend - 5.0/5.0 -
Definitely would recommend it was such a easy and straightforward process
Repair Quality - 5.0/5.0 -
They worked really fast and quick and got my car done right before the holidays, everyone was super helpful and kind especially Cynthia who helped me and made sure I understood the paperwork. Super easy and straightforward process!
Customer Service - 5.0/5.0 -
They worked really fast and quick and got my car done right before the holidays, everyone was super helpful and kind especially Cynthia who helped me and made sure I understood the paperwork. Super easy and straightforward process!
Returned Clean
My Experience - 5.0/5.0 -
Great communication and great costumer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for all your help and great work and costumer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is my choose for all collision repairs unmatched service and quality
Repair Quality - 5.0/5.0 -
The best if the best
Customer Service - 5.0/5.0 -
Beyond satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a wonderful experience. All my needs were meant thank you to jessica. She helped me out through the whole process. I would be recommending to my family. Thank you so much.
My Experience - 5.0/5.0 -
Excellent staff! Heartwarming staff! Considerate understands customer frustration with a great spirit!! Thank you Ladies and staff for getting me good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome staff Thank you for the comforting welcome and Awesome compassion ! Thanks to the mechanics who got my ride right
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Took at week to get a flat tire changed and my tire pressure sensor wasn't installed properly as I'm getting a warning light.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Repair was completed successfully and ahead of schedule! Awesome communication throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, my trucks repair was their priority! No detail was left unaddressed and I was kept in the loop the entire time! Jessica Parker and her team have made a fan out if this customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate how quickly my issue was resolved. Excellent service!Everyone I spoke with was friendly, professional, and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really appreciated the updates keeping me informed about the progress of repairs on our pickup.
Likely to Recommend - 5.0/5.0 -
Staff kept us informed ever step of the repair process
Repair Quality - 5.0/5.0 -
Truck looks like new.
Customer Service - 5.0/5.0 -
Loved that staff kept me informed every step of the way.
Likely to Recommend - 0.5/5.0 -
Nope. We're so disappointed
Repair Quality - 0.5/5.0 -
Several sections of our vehicle are still damaged after 1 month of repairs. Other parts were fixed or painted incorrectly. We are unsatisfied, upset, and highly disappointed.
Customer Service - 0.5/5.0 -
Upon our initial conversations we were satisfied. Once we noticed defective repairs the staff was argumentative instead of accommodating.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would not recommend another person to send their vehicles to you.
Repair Quality - 1.0/5.0 -
There was damage missed and not repaired. Also, additional damage that was not on the vehicle prior to being taken to caliber, on the opposite side of the vehicle to where the repairs were done. My vehicle was given back to me with a "hand tightened" locking lug nut. I was told that it was hand tightened because they could not find the tool and all of the technicians had gone home. While it was offered for me to bring back Monday, I received my vehicle Friday October the 31st at 5:20pm, and have them tighten the lug for me, I find it unprofessional at best to send someone on the road with a loose lug nut considering the business you are in. I would have picked the vehicle up later, however, the completion date was pushed back 4 times and my insurance would no longer cover a rental and I needed my vehicle back. This is my second experience with caliber. The first was excellent with zero issues. However, I don't think I will be bring my vehicles back after the last experience. Almost forgot, your texting system somehow "has issues with progressive members" and I was not receiving updates for weeks. Finally had to call on the first expected date of completion to be told it would be another week and a half. Then I got one call stating the finish date should be the 29th. Called on the 29th and was told it would be midday 31st. Called again mid day on the 31st to be told it would be end of day. I understand things happen and was respectful and understanding of the timeline adjustments. But the lug nut and further damage to he vehicle shows lack of care in quality of work and staff not caring and just wanting to get out of the shop regardless of what is promised to a customer.
Customer Service - 1.0/5.0 -
There was damage missed and not repaired. Also, additional damage that was not on the vehicle prior to being taken to caliber, on the opposite side of the vehicle to where the repairs were done. My vehicle was given back to me with a "hand tightened" locking lug nut. I was told that it was hand tightened because they could not find the tool and all of the technicians had gone home. While it was offered for me to bring back Monday, I received my vehicle Friday October the 31st at 5:20pm, and have them tighten the lug for me, I find it unprofessional at best to send someone on the road with a loose lug nut considering the business you are in. I would have picked the vehicle up later, however, the completion date was pushed back 4 times and my insurance would no longer cover a rental and I needed my vehicle back. This is my second experience with caliber. The first was excellent with zero issues. However, I don't think I will be bring my vehicles back after the last experience. Almost forgot, your texting system somehow "has issues with progressive members" and I was not receiving updates for weeks. Finally had to call on the first expected date of completion to be told it would be another week and a half. Then I got one call stating the finish date should be the 29th. Called on the 29th and was told it would be midday 31st. Called again mid day on the 31st to be told it would be end of day. I understand things happen and was respectful and understanding of the timeline adjustments. But the lug nut and further damage to he vehicle shows lack of care in quality of work and staff not caring and just wanting to get out of the shop regardless of what is promised to a customer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience was top standard. All staff I encountered were very nice; Elizabeth was excellent. My car looks great. The paint matches up perfectly.
Customer Service - 5.0/5.0 -
Everyone was very nice. Eizabeth is amazing.
My Experience - 5.0/5.0 -
You guys did a great job!! Paint matches, everything looks good! Thank you!!
Likely to Recommend - 5.0/5.0 -
You guys do great work!
Repair Quality - 5.0/5.0 -
Very pleased with their work, customer service is great
Customer Service - 5.0/5.0 -
Customer service is great
Returned Clean
My Experience - 5.0/5.0 -
Jessica provided excellent customer service and kept me up to date as my car was getting repaired. Can't tell bumper got worked on, looks brand new and paint is match.